To become a Buy With Confidence member, an in-depth audit is carried out to see how you trade, how you handle customers, what your internal processes are and if they are robust, including dealing with any complaints. All staff are also CRB Checked as in most cases you will be entering a clients home or office. You also have to submit 10 references who the Trading Standards Office contacts to get independent views on how you performed as a supplier. Only after all steps have been confirmed can you become a member.
Graham Chapple of Rapid Pest Control said “We are delighted to be part of the Buy With Confidence scheme as it reassures our clients old and new that we are a proper organisation with processes and substance, and that we do a thorough and proper job for them. This really stops the cowboys in their tracks and I suggest consumers only use organisations who have been recognised and are proper companies as vetted by the Trading Standards Office”
Chapple Added “With so many choices in the market place, especially with the internet now, it is far to easy for a consumer to get into difficulties with a potentially dishonest trader. This scheme stops that happening and protects them from a potentially costly mistake. This is our 2nd year with the scheme and our clients are genuinely happy we are involved.”
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Newbury Based Rapid Pest Control offer a complete pest control service across Berkshire, Hampshire, Oxfordshire and Wiltshire. Dealing with all pest problems from Bed bugs and fleas, Wasps and Hornets, Moles, Rats and Mice, Rabbit control as well as Deer and Fox management, either as a one off solution or a contract based service.
Rapid Pest Control operate in the domestic, commercial and agricultural sectors solving pest problems for all types of clients.