BrightGauge launches its new and improved version 2 software

Nov. 10, 2011 - PRLog -- Orlando, FL  --- Managed Service Providers (MSPs) have long struggled to represent their services and value to the Small & Medium Business (SMB) market. That is until today when a Florida-based company, BrightGauge Software, releases a major version upgrade of its web-based software at Connectwise’s yearly partner conference, IT Nation.  

“We are very proud to release version 2 of our core software, BrightGauge, to the Managed Services industry, and especially excited about being here at IT Nation to do so.” said Brian Dosal, president and co-founder of BrightGauge. “Though version 1 was a breakthrough product for the Managed Services market, today’s release includes major upgrades to our custom report builder and real-time gauge data that our MSP partners have been wanting for some time.”

The company’s launching of its latest version of the software could prove to be perfect timing. According to a recent study conducted by NPD Group, a leading provider in market research concluded that the headaches of companies having to deal with IT-related problems, which causes day-to-day disruptions, has led to an explosion in demand for managed services and expects demand to increase through 2020.  This study coincides with another recent study by the CTI Group and Forbes Insight revealing that SMB’s still struggle to understand the value of MSP services even as they are signing up for them.

BrightGauge takes aim at this problem with two important features, the Custom Report Builder and Customer Portal, which Dosal describes as a branded solution providing MSP clients only the information they need anytime, from anywhere.

Larry Gray, of Binary Science, said he’s impressed with BrightGauge’s newest version of the software.  “We’ve been testing v2 with BrightGauge over the past month and it’s awesome,” Gray stressed. “The new reporting capabilities are fantastic and the designs are light years ahead of what we have in our industry.”

Dosal added that this latest version is integrated with Connectwise, Kaseya, and LabTech on premise systems and that they are already working on integrations with the cloud versions of Connectwise and Kaseya as well as other leading PSA & RMM tools.  Today BrightGauge also announces entry level pricing beginning at $149/month with a no risk 30 day money back guarantee.

For more information about BrightGauge’s version 2 software, visit http://www.brightgauge.com