According to the findings of the DMA’s 2010 H2 Email Benchmarking Report, click-through rates from emails leapt from 12 million in H2 2009 to 16.1 million in H2 2010 - an increase of 33 per cent in the amount of traffic email is marshalling to clients’ websites. The half year also saw a 35 per cent rise in the volume of emails being sent during H2 2010. The number of email addresses that Email Services Providers (ESPs) manage grew across the year from 90.2 million in Q1 2010 to 101.7 million in Q4 2010.
Email marketing budgets rose through the half-year, with a third of clients spending between 21 – 40 per cent more on email in Q4 2010 compared to Q4 2009.
Surveying 20 of the UK’s ESPs, the biannual Email Benchmarking Report is produced by the DMA’s Email Marketing Council. Commenting on the findings of the report, the Council’s James Bunting said:
“Email marketers in the UK are continuing to improve on their success. The DMA’s email tracking study earlier this year showed that consumers are receiving more emails of interest to them than ever before and this latest research shows that those relevant emails are working. Email is driving more traffic to websites than ever before.
“The future looks to be even brighter because this success is occurring at a time that ESPs are promising advanced tactics within their product suites enabling even greater targeting and relevance.”
Dela Quist, CEO of Alchemy Worx – sponsors of the report, added:
“Our clients are sending more emails than ever before as they begin to embrace the ‘more is more’ maxim. With increases in volume and frequency, of course, comes the corresponding challenge of producing ever more innovative emails and the demand this places on internal resources.”
The H2 2010 Email Benchmarking Report also features the latest data on strategy and segmentation, as well as open rates and deliverability. To download the report visit: www.dma.org.uk
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The Direct Marketing Association (UK) is the largest professional body to protect and promote the interests of the UK direct marketing industry.