The webinar will quickly recap ITIL and the ITIL certification program before continuing with Steps 4 and 5 of the “V3 Service Lifecycle: Service Design and Service Transition.”
“ITIL is widely used and will enhance the skills of employees in many occupations. It’s an excellent skill to add if you are looking at continuing your IT education,” said NetCom Learning Chairman and CEO Russell Sarder (http://www.russellsarder.com).
The class is taught by ITIL V3 Certified Expert and renowned corporate trainer, Donna Holt, known as “The Donna” in the IT industry. She’s also known for having a high student pass rate: over 99% of her students have passed their ITIL Certification exam.
With more than 15 years’ experience in the Support Center industry, she was recently certified at the level of ITIL Expert and now presents the ITIL practitioner-
Netcom Learning has a proven track record in IT training, making it the ideal place to take ITIL training. NetCom Learning is certified to provide authorized training solutions with many of the leading IT software companies. NetCom Learning is a Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Platinum Partner, EC-Council Accredited Training Center, Adobe Authorized Training Center, Autodesk Authorized Training Center and many others. NetCom’s training excellence has earned it the title of Microsoft 2007 Worldwide Learning Solutions Partner of the Year as well as numerous other training awards for quality and customer satisfaction by CompTIA, EC-Council and other vendors.
To register for the ITIL webinar, visit http://www.netcomlearning.com/
About NetCom Learning
Since its inception in 1998, NetCom Learning has trained over 95 percent of the Fortune 500, serviced over 22,000 business customers, and advanced the skills of more than 50,000 professionals through hands-on, expert-led training. NetCom Learning was recently recognized by Microsoft Corporation as its Worldwide Training Partner of the Year and named to Inc. Magazine’s list of fastest growing private companies in America.
The purpose of NetCom Learning is to promote the values of lifelong learning.