LacrosseMonkey Awarded An EXCELLENT Customer Service Rating From STELLAService

Independent ratings company, STELLAService, recently awarded LacrosseMonkey an EXCELLENT rating for customer service.
 
Nov. 1, 2011 - PRLog -- November 1, 2011 – CORONA, CA - LacrosseMonkey, a leading retailer of lacrosse equipment, was recently honored with an EXCELLENT rating by STELLAService, an independent company that evaluates the customer service experience for online customers.

STELLAService independently navigates sites, orders and returns products, conducts usability tests and engages in over a dozen interactions with each company’s customer service representatives via phone, email and even live chat before awarding a company the EXCELLENT rating. The tests are done without the knowledge of the site in question and the evaluation is unpaid. Since companies cannot sway the results, customers can be sure that the findings are unbiased and true to the experience.

LacrosseMonkey is committed to continuing the practices and policies that won the EXCELLENT ranking in the first place. With customer satisfaction being a top priority and a strong commitment to fast and efficient order processing and a fair return policy, LacrosseMonkey strives to be the first choice among players and coaches.

About LacrosseMonkey
LacrosseMonkey, a subsidiary of MonkeySports, Inc continues to grow as an industry leader, boasting a huge selection of gear for lacrosse and field hockey, including trusted brands such as Warrior, Brine, deBeer, Gait, STX, Reebok, Maverik and many more.

About STELLAService
Founded in 2009, STELLAService is an independent company that rates the customer service performance of online stores. The company has created the most robust evaluation methodology ever assembled — stress testing more than 300 different elements of the online customer experience.
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