i-Sight Investigative Case Management Software on Display at Annual NHCAA Conference

Nov. 1, 2011 - PRLog -- Ottawa, Canada – November 01, 2011 – CEC announced today that the company will be showcasing the i-Sight Investigative Case Management Software for health care fraud investigations at the NHCAA’s Annual Training Conference. The conference will be held from November 15-18 in Atlanta, Georgia.

The NHCAA Institute for Health Care Fraud Prevention's Annual Training Conference is the NHCAA's premiere event, recognized industry-wide as the nation's leading health care anti-fraud forum. The conference focuses on the latest in health care fraud schemes and solutions.

“We have been attending the NHCAA conference since 2007. It’s a great way for us to connect with existing clients and prospects, and to learn more about the issues that keep them up at night. Understanding the latest trends and issues in health care fraud allows us to continuously improve our product to best meet the needs of the health care industry,” says Joe Gerard, VP Sales and Marketing for the Ottawa-based company (http://www.customerexpressions.com/).

This year, the theme for the conference is the changing landscape of health care fraud in a post-reform environment. Information sessions will focus on designing new models to combat fraud, developing innovative techniques and solutions to uncover and prevent fraud and deploying the most advanced technology, strategies and training for fraud detection and prosecution.

“Health care fraud is a multi-billion dollar problem that isn’t going away. Federal health care fraud prosecutions in the first eight months of 2011 were 85 per cent higher than the previous year,” says Gerard. “Tracking and managing all those investigations is a gigantic task. With i-Sight Case Management Software (http://i-sight.com), investigators can easily manage their case loads, receive reminders when tasks are due and track recoveries.”

Dawn Lomer, Corporate Journalist for i-Sight, will be at the conference conducting interviews for the company’s i-Sight Investigation blog and for other industry publications.

About CEC

Based in Ottawa, Canada, CEC (http://www.customerexpressions.com/) is a leading provider of web-based case management software. i-Sight has gained an international reputation for best-in-class software to optimize the management of various business processes. The privately held firm provides i-Sight, integrated case management software for investigations, complaint handling, corrective and preventive action management (CAPA Management), and other business processes that require case management. For information and breaking news related to ethics and compliance issues and internal investigations, visit our blog at http://i-sight.com/.

For further information, please contact:

Joe Gerard, Vice-President, Sales & Marketing
800-465-6089 or media@customerexpressions.com

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i-Sight solutions include:
-- i-Sight Service and Complaints Software
-- i-Sight Case Management Software
-- i-Sight Investigation Software
-- i-Sight Quality and Corrective Actions (CAPA) Software
-- i-Sight Call Tracking & Help Desk Software