HomerunMonkey Receives An EXCELLENT Rating For Customer Service From STELLAService

Oct. 28, 2011 - PRLog -- October 28, 2011 – CORONA, CA - HomerunMonkey, a leading retailer of baseball, fastpitch softball and slowpitch softball equipment, has been awarded an EXCELLENT rating by STELLAService, an honor given to select companies. STELLAService is an independent company that rates the customer service performance of online stores.

Before being awarded the EXCELLENT rating, the experts at STELLAService navigate sites, conduct usability tests, order and return products and engage in over a dozen interactions with each company’s customer service representatives via phone, email and live chat. This is all done undercover, so the findings are unbiased and true to the experience. The evaluation is unpaid and companies can do nothing to sway the results.

HomerunMonkey is committed to continuing the policies and procedures that won the ranking in the first place. With a strong commitment to customer satisfaction as well as fast and efficient order processing and a fair return policy, HomerunMonkey strives to be the first choice among players and coaches.

About HomerunMonkey
HomerunMonkey, a subsidiary of MonkeySports, Inc continues to grow as an industry leader, boasting a huge selection of gear for baseball and softball including trusted brands such as Rawlings, Wilson, DeMarini, Easton, Worth, Diamond, Louisville Slugger, Mizuno and many more.

About STELLAService
Founded in 2009, STELLAService is an independent company that rates the customer service performance of online stores. The company has created the most robust evaluation methodology ever assembled — stress testing more than 300 different elements of the online customer experience.