On the night the firm won the highly sought after Excellence in Client Service Award, (beating some tough competition including a top 5 International firm). The firm has a legal shop open seven days a week, a YouTube channel explaining legal issues and a business and lifestyle magazine as part of its drive to provide other ways for clients to access legal services.
The annual awards recognise the most outstanding legal practitioners and law firms in their field across the entire legal sector in England and Wales and to celebrate excellence and outstanding achievement in areas that are central to the profession today.
CEO Sameer Karim states of their win:
“I am extremely thrilled for the firm and all my team for winning the Excellence in Client Service Award. For us this award is more than just recognition from our peers – what we have here now is a mark of approved excellence that clients can measure against, as it highlights our professional excellence in providing an exceptional service.”
The Excellence in Client Service Award highlights excellence in client care and innovative approaches to maintaining and developing client-focused services. The judges looked for practices that demonstrate a leading edge commitment to client care and examples of real efforts in going the extra mile for clients.
Douglas Wemyss Solicitors were commended for the way they provide their services – this includes their extended opening hours, weekend service at their Legal Shop, Mobile Legal Services i.e. travelling to see clients at their home/office at no extra cost, flexible approaches to clients request, and generally meeting the needs of the clients to make things easier for them.
Statement from the team - “This is a great achievement for the firm and due recognition of the hard work and passion that all the staff at Douglas Wemyss Solicitors put in each and every day to ensure that we provide that best services for our clients – we are always adapting and inventing new methods of engaging with our clients to make sure the service they receive is exceptional – winning this award is a true recognition of our outstanding achievements to date. This has been a fantastic year for us what with winning Leicestershire Law Firm of the Year earlier this year – all we can say is that we are definitely making our mark and being recognised by the industry for our dedication is positively inspiring for all the team.”
The firm is the only firm in Leicester to have won a Law Society Excellence Award in its 5 years running and Sameer is the only individual to have gotten as far as being Highly Commended also. An outstanding achievement and a great mark of excellence for the firm.
Douglas Wemyss Solicitora can be found at http://www.d-
Tel: (0116) 2999199
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Winners of 'Law Firm of the Year 2011' as voted by Leicestershire Law Society. A full service law firm with an excellent reputation for providing an exceptional service at reasonable rates.