Research by leading Cheshire hotel Grosvenor Pulford Hotel & Spa reveals top priorities for guests

Oct. 21, 2011 - PRLog -- Research conducted by leading Cheshire hotel the Grosvenor Pulford Hotel & Spa highlights quality and range of facilities as top priority for hotel guests. When asked for the most important consideration when booking a hotel break in the UK, 51% of the 6,463 respondents cited quality and range of facilities as the greatest influence, whilst 37% put hotel bedrooms top of the list, followed by the restaurant, selected by 12% of respondents.

Additional research commissioned by the luxury, four-star Grosvenor Pulford put massage as the spa treatment of choice. Of the 4,083 respondents, an overwhelming 60% selected a massage as their favoured treatment, followed by facials at 23%, pedicures at 9% and manicures chosen by 8% of respondents.  

Sales and marketing director Lucy Nelson comments: “Here at the Grosvenor Pulford Hotel & Spa we realise how important it is to understand potential customers’ top considerations when choosing a hotel. We work incredibly hard to provide a high quality environment with fantastic facilities that delight our customers, ensuring they are keen to return and recommend us to others.  Investing in research helps us understand the preferences of existing and potential customers and improve our offering to guests, and it’s very reassuring to know that we’re getting it right and delivering what people want from their hotel experience.”

Recently crowned Cheshire Wedding Venue of the Year, the Grosvenor Pulford Hotel & Spa is set in luxurious grounds and offers 73 beautiful en-suite guest bedrooms all serviced by 24-hour room service, plus a choice of two restaurants offering first class cuisine.  Superb leisure facilities including the renowned Spa by Kasia, Sauna, Jacuzzi, Roman style swimming pool, gymnasium, and outdoor tennis make it one of Cheshire’s outstanding hotels.

To the delight of guests, the exclusive Spa by Kasia offers a wide range of beauty and relaxation treatments, including massages, facials and many more signature treatments from leading beauty houses Elemis, Decléor, and Clarins.  One of few spas in Cheshire to offer a unique couples VIP suite, Spa by Kasia also boasts a traditional Turkish Hamman and Arabian Rasul. With packages for a full day spa escape, or complete indulgence in an overnight spa break, Spa by Kasia really is a place to leave the world behind.

www.grosvenorpulfordhotel.co.uk