Hampshire Web Hosting Firm celebrates 10 years with streamlined services and a brand new website

Oct. 21, 2011 - PRLog -- A Hampshire firm celebrates 10 years of service this October with a completely revamped website, a more streamlined billing and support system and revised pricing in what has become a very competitive market.

Web One Hosting owner Joel Caws said: “We are really pleased with our new look website which now has a much cleaner look and is easier to navigate than the previous version. We were well overdue for a revamp.” The new look website can be seen at http://www.webonehosting.com .

When asked about how the new streamlined systems will affect the companies operations, Joel said “We have worked hard over the last month to integrate a brand new automated billing platform which has resulted in a much more efficient service for our valued customers which has helped us to reduce costs and pass on the savings in lower web hosting fees. In addition, we have a brand new client area with support ticketing system which will help us to manage and respond much faster to customer enquiries about their hosting. Being able to respond quicker and more efficiently to customers needs and requests is a major focus for us.”

Web hosting has become a very competitive market over the years with many hosting companies constantly undercutting each other in a bid to attract customers by advertising increasing lower cost web hosting. Web One Hosting has revised its package offerings and pricing to reflect industry value and also the cost savings made in the recent efficiency improvements made by the implementing the new billing and support systems.

When asked how Web One Hosting competes with other hosting companies in the market Joel said, “We have never tried to be the cheapest, as in my opinion you often have to compromose and cut corners if you are going to try to offer the lowest price in the market. It might be keeping servers running for longer which means customers websites are hosted on increasingly old and outdated technology or it might be using cheaper internet service providers where connectivity might not be as reliable. We have always strived to provide high quality, fast, reliable yet affordable web hosting and we want to continue to do so for years to come. We don't want to down grade the service our customers have become accustomed to, so our newly revised pricing reflects our 'no compromise' view in providing top quality, fast servers and internet connectivity whilst passing on cost savings made through the billing and support changes we have made.”

Joel continued, “Customers stay with us year after year which is a testimony to our service. If your service isn't up to scratch you may still be able to win customers on price but may suffer from a high 'churn' as customers get fed up and look for a more reliable service. These are the kind of customers we often see knocking on our door.”

For more information on web hosting, contact Web One Hosting Owner Joel Caws, +44 (0)23 8036 8745.

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Web One Hosting is an affordable web hosting company based in the South of England providing business strength web hosting with a focus on speed, reliability and high levels of customer support.