PRLog - Oct. 20, 2011 - Training, education keys to improving bottom line
Business owners from the largest corporation to the smallest are examining every facet of their business for ways to improve their bottom line. Next to increasing sales, perhaps the fastest – but least apparent – tool is employee education and training.
“Many companies simply print out their business goals, hand it to their employees and ask the employees to reach the goals,” ACD Learning Solutions founder Allen Krom said. “What’s missing is an understanding of how to get there: what knowledge and leadership skills are needed to reach those goals and why the goals are critical to success.”
Training helps employees take ownership and realize how crucial their role is to the company’s success.
“Once employees understand what it is they need to do to accomplish their personal goals, it’s a natural progression to helping achieve corporate business goals,” Krom explained.
A Strategic Learning Plan determines what areas need to be addressed in the employee training and education program and how to deliver the information. Classroom and online classes and webinars are a few of the methods available.
“The point is to deliver information in a way it can be easily absorbed and in a cost-effective manner,” Krom said.
If your company doesn’t have resources dedicated to employee training, companies like ACD can provide solutions for you.
“We can provide everything from Strategic Learning Plan development to creating content and delivering it in different formats,” Krom said. “The client chooses how much or how little assistance they need.” Even existing internal training teams need help from time to time..
He encourages businesses to think about how better trained employees can improve their customer relations.
“Employee training is a relatively easy way to improve your bottom line,” Krom concluded.
Allen Krom is the owner of ACD Learning Solutions, a leadership consulting company working with companies to provide leadership and customer service skills training. Clients range from small retail companies in need of customer service training for their clerks to a company with 37,000 employees requesting leadership training for their mid-level managers to a top 50 organization in need of cultural training for its' expatriates. For more information, visit their web site at http://www.acdlearningsolutions.com, email firstname.lastname@example.org or phone 972-768-6073.
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ACD Learning Solutions can help you achieve your business goals through employee learning and engagement services.
"Achieving Business Goals Through Knowledge Sharing"