Unfortunately, most of these principles have not been executed fully. The trajectory of what would have been the best universal service and universal access policy in the world was interrupted by the Telecommunications Amendment Act No. 12 of 1997, which extended the Telkom monopoly for five years and compelled other telecommunications operators to continue leasing broadband capacity from Telkom.
This book will explain how most initiatives that emanate from universal service and universal access policy have failed dismally. The intentions of the policy formulators should be commended but there has been a failure with regard to implementation. That being said, some policy initiatives are currently under way and their successful implementation will provide many opportunities for the integration of ICT into our daily socio-economic activities.
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