Albuquerque NM Appliance Repair Firm Ups the Bar on Customer Service

Sept. 28, 2011 - PRLog -- Albuquerque, New Mexico -- Since 1975, technicians with Ortega's Appliance Service Today, Inc., have been providing top rate appliance repair service.  This family owned and operated business puts customer satisfaction and service first.

Most callers are happy when a call center representative can provide a solution over the phone, as part of determining if a service call is necessary.  Ortega's call center representatives understand a customer's frustration and anxiety when their appliances are not performing properly.

By offering assistance during the initial call for service, the call center representatives can often find a solution and satisfy the customer.  By handling simple items over the phone, instead of sending a technician on a possibly unneeded call, company representatives are confident the customer will call back when they really need an air conditioning repair technician.  This also frees up repair service technicians to be available to handle problems that do require their expertise.

When on a service call, repair technicians will try to repair the appliance without replacing parts, to save the customer money.  Offering unnecessary services or performing expensive repairs the technician feels are not needed is not part of upping the bar.

Customers who choose Ortega's enjoy honest, dependable appliance repair service at a fair price.  Ortega's Appliance Service Today, Inc., maintains their reputation for quality service and reliable appliance repair in Metro Albuquerque neighborhoods.

To learn more about Albuquerque NM Appliance Repair, visit: http://www.albuquerquenmappliancerepair.com

About Ortega's Appliance Service Today, Inc.:
Manny Ortega operates Ortega's Appliance Service Today, Inc.  Since 1975, their factory trained technicians have provided appliance repair.  Types of appliance repair include: refrigerator repair, freezer repair, clothes washer repair, front load clothes washer repair, dryer repair, dishwasher repair, microwave oven repair, stove / oven / ranges / cook top repair, trash compactor repair, garbage disposal repair, and ice maker repair.

Contact Information:
Manny Ortega
Ortega's Appliance Service Today, Inc.
P.O. Box 31006
Albuquerque, New Mexico 87190

http://www.ortegasappliance.com/
service@ortegasappliance.com
Phone: (505) 884-9177

Submitted By: Right Now Marketing Group, LLC