This next generation technology is providing a more intense level of critical care for patients admitted to Heywood Hospital’s 6-bed Robinson-Broadhurst Intensive Care Unit (ICU). Patients in the ICU are linked to critical care physicians at a central monitoring station 24-hours-a-day using enhanced voice, data and video capabilities. This real-time monitoring helps to identify a potentially dangerous trend in a patient's condition in the earliest stages, allowing the eICU physician to assist the hospital's critical care team in initiating treatment before the condition worsens.
From the eICU Support Center located at UMass Memorial Medical Center, an intensivist continuously monitors each Heywood Hospital ICU patient's vital signs, including blood pressure, oxygen saturation and heart rate on computer screens. Other patient information readily available includes the approved care plan, physician and nursing notes, current medications, radiology images and recent test results. Any abnormality in a patient's vital signs is instantly sent over the eICU program's secure, high-speed data lines, prompting the intensivist to closely examine the situation.
“We are pleased to offer our most critically ill patients access to this advanced level of care in our new Intensive Care Unit,” said Heywood Hospital’s President and Chief Executive Officer, Win Brown. “By using this new technology, many patients who formally may have required out-of-town transfers to tertiary hospitals, can now receive their care close to home.”
The new eICU system also includes high-resolution video cameras with enhanced audio capabilities that can be used by UMass Memorial intensivists to assess a patient's condition in the event of rapid changes. When activated, this bedside system allows the intensivist to communicate with both the patient and healthcare providers to better assess and provide feedback on the patient’s condition.
In addition to providing valuable support during emergency situations, eICU intensivists also enhance a patient's ongoing care through collaboration with the patient's own physician, consulting on current medical status, treatment options and providing, continuous patient monitoring and assessment.
“Nationwide studies have proven that eICU systems improve patient care,” said Brown. “The implementation of this eICU program in affiliation with UMass Memorial Medical Center is just one more way that we are striving to provide care of the highest quality to our patients and our community.”
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About Heywood Hospital
Heywood Hospital is an independent, community-owned, non-profit 134-bed acute-care hospital located in Gardner, MA. Heywood Hospital provides a broad range of high quality medical, surgical, obstetrical, pediatric, transitional care and behavioral health services on an inpatient and outpatient basis. Our Centers of Excellence include the Watkins Center for Emergency and Acute Care; the LaChance Maternity Center; and the Heywood Heart Center, an affiliate of the Heart and Vascular Center of Excellence at UMass Memorial Health Care. In addition to the main campus, Heywood Hospital has two satellite facilities, the Winchendon Health Center in Winchendon and the Heywood Rehab Center in Gardner, as well as a number of primary care practices in the region. Heywood Hospital also operates a school-based health center, the Murdock Health Center at the Murdock Middle High School in Winchendon.