Restaurant Industry Needs To Sharpen Risks Management, Says Restaurant Expert Witness

Sept. 24, 2011 - PRLog -- Restaurant Expert Witness, Restaurant Consultant, and CEO, Howard Cannon believes that those in the restaurant industry need to focus on managing their risks whenever possible, stating, "’What-if’ situations are supposed to be thought out ahead of time. Having a ready response for virtually every conceivable situation helps enormously . . . What if your staff didn't lock the back door after dark? What if only one employee closed out the restaurant and left at 11 pm with the bank deposit? . . . You can easily become ‘sitting ducks’ ripe for accidents, or worse."

In light of the recent shooting at Carson City's IHOP restaurant, the public is nervous and asking questions about safety and security. Cannon comments, "Sometimes these things just happen and there’s very little that can be done to prevent it.  However, certain things can be done to help to discourage this type of event, including installation of security cameras in good locations, well-lit facilities and parking lots, and good 'what-if' policies and safety training for employees.”

Mr. Cannon encourages restaurant owners to manage risks using the "double-indemnity" plan, stating, "Two people take the deposit to the bank. Two people come in at the same time to open the shop. Two or more people leave at the same time. One person is never left with the responsibility of closing the restaurant, as this exposes the restaurant, as well as the employee, to multiple risks."  Employees will feel safer, they will be happier, and restaurants always benefit from happy employees. He adds, "Customers choose where they want to eat. As a restaurant owner, it’s up to you to do everything you can to help them choose your restaurant."

Cannon has worked in the trenches of restaurants for more than 24 years (since 1987), and has been serving restaurant and bar clients of all types and sizes in markets across America and around the world.  He is the CEO of Restaurant Expert Witness and Restaurant Consultants of America, and the author of The Complete Idiot’s Guide to Starting Your Own Restaurant©, Volume I & II, published by Alpha Books and found in bookstores in more than 76 countries around the globe.  

Mr. Cannon is one of the most sought-after restaurant consultants and restaurant expert witnesses in the country.  He has written and presented more than 200 industry articles, speeches and seminars, and has spoken at industry events, corporate gatherings, high schools, and universities across the country.  A renowned speaker, author, consultant, and advisor, Howard Cannon has been interviewed by many of the nation’s top television, radio and print publications, and is considered by many to be a foremost authority and expert on restaurant start-up, turnaround and profit improvement.  

For additional information, visit the website, RestaurantExpertWitness.com.


Contact Information:
Restaurant Expert Witness
800.300.5764
RestaurantExpertWitness.com
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Media Contact:
Susan Wood, 800.300.5764
sq@RestaurantExpertWitness.com

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