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Follow on Google News | Voxsmart Takes The Lead In Mobile Phone RecordingVoxsmart claims over 50% market share of orders placed to date in the highly competitive UK financial services sector
By: Voxsmart Voxsmart has achieved this market-leading position by developing its mobile phone recording solution to be quickly and easily installed within existing IT infrastructures without having to install additional hardware to comply with the new regulations. For users, it enables them to continue current business practices without needing to manually change SIM cards on their phones and can be centrally managed whilst retaining all current security policies. Commenting on this success, Paul Manyweathers, business development manager for Voxsmart, said: "The simplicity and effectiveness of our approach to recording mobile phones has been proven during extensive testing carried out in laboratories belonging to some of the largest banks in the City of London. We can deliver a credible, compliant, reliable and cost effective solution with in-house recording and fully hosted options available. The fact that the majority of the UK’s largest financial institutions now use the Voxsmart solution confirms our leading position in the market.” VoxRecord solutions automatically and seamlessly set up a mobile network-based 3-way call to connect smartphone calls for real time recording on any landline voice recorder. They rely on the availability of the mobile voice network (as opposed to the less reliable data network) to make recorded calls. All calls are automatically recorded for regulatory compliance and, as required by the FSA’s PS10/17, users are unable to bypass this process. SMS and PIN messages are also captured. Calls can be made or received as normal without requiring special training prior to using the system. All calls are kept on the mobile network and the second call which connects to the recorder is typically included free of charge in mobile contracts so there are no new fixed line call charges to account for. # # # About Voxsmart Founded in 2006, Voxsmart is the leading provider of smartphone applications for mobile voice recording. The company develops secure, cost effective and reliable mobile solutions that are easy to use, manage and deploy while leveraging greater value from existing IT assets and infrastructure. Voxsmart is a Select member of the BlackBerry® Independent Software Vendor (ISV) Alliance Program and the leading provider of mobile call recording solutions for BlackBerry smartphones. The company has deployed solutions for mobile carriers and for customers in the financial, legal and other sectors and operates through a distribution network of specialist partners including the major global voice recording companies. For further information, please visit www.voxsmart.com End
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