“By creating a customer service first model we will be able to achieve our financial goals while maintaining a positive and progressive image in the industry. We want our customers to make our websites their first stop whenever they are in need of truck and automotive accessories.”
The company strives to have a fun and energetic atmosphere. You’ll overhear last night’s football game being discussed or even talk about what the newest internet viral video is. Most of the employees bring decorations from home and personalize their office space; from pictures of their kids to sports memorabilia. Everyone is encouraged to bring their own unique sense of style with them to work. Unlike a lot of customer service representatives, Raney’s reps will stay on the phone with you until your problem is solved. There are no time quotas to meet and the reps are encouraged to follow up with customers. The biggest goal is to have dedicated employees and repeat customers.
At the new website http://www.raneysauto.com users will be able to filter the products they search for by inputting their vehicle on the left. It makes for an easy shopping experience. New products are being added daily and custom orders can be taken from our sales representatives.
If you need any more information about the business, or to schedule an interview, feel free to contact us below.
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Raney's is a major warehouse distributor and online retailer of automotive and heavy duty vehicle parts. Products include chrome accessories, lighting, air and oil filters and much more.