SMEs can easily create web pages through a simplified drag and drop interface. The Web Communication Form is hosted on the secure Surado Cloud and facilitates automated communication between SMEs and their customers, clients, vendors, suppliers and any third party. Because the Web Communication Form provides SMEs with enterprise level features and is completely customizable, SMEs can use it as a “Contact Us” page or use it for Sales Inquiries, Customer Service Issues, General Inquiries, Event Registration, Request for Information, Loyalty Rewards Program, and more.
The Web Communication Form also complies with New Turkish Commercial Code that requires companies to publish Registration No, Location of the headquarters, Revenue and Full Names of the Managers and executives , SMEs will be able to reduce additional cost by using Surado CRM Online Türkiye.
Web Communication Form will reduce operation costs because all communication including entering, tracking and follow-up of customer is automatically carried out by rules that the SMEs can configure.
Key features include:
• Easy to Use interface to create Custom Web Communication Pages
• Capture contact information for sales, customer service or general inquiries
• Create Custom Headers and Footers using full HTML formatting
• All information captured can be automatically integrated with Surado CRM Türkiye.
• Create work flow rules on to assign to a specific Account Manager, setting up contact record defaults and more.
• Automatically associate captured information to a Group for future marketing activities
• Create automated reminders for follow-up on inquiries
• Create automated tasks, activities, and send E-mails based on the type of inquiries
• Redirect users to third party web pages.
• Surado automatically hosts all the web pages as part of Surado CRM Online Türkiye subscription.
• Group Edition Accounts will include 5 web pages and Professional Edition Accounts includes 10 web pages
• Unlimited additional web pages can be purchased.
“Surado has a history of bringing innovation to our customers. We know that the Web Communication Form will change the way SMEs do business in Turkey,” said Sundip R. Doshi, Surado CEO. “SMEs will now have sophisticated automation to better serve their customers and increase their competitive advantage without incurring huge costs.”
Surado CRM Online Türkiye was first made available to the general Turkish business owner and public in April, 2011. Web Communication Form will be made available to all new and existing users starting in October, 2011.
About Surado Solutions, Inc.
Surado Solutions, Inc., founded in 1995, is headquartered in the University Research Park, Riverside, California. Surado celebrates 16 years of CRM Success with on-premise and cloud SaaS CRM product lines for small to medium sized businesses. Having sold CRM solutions in more than 64 countries worldwide in the English language, Surado recently announced localization initiatives including local language support for its Cloud SaaS flagship product, Surado CRM Online. Surado CRM Online is a solution for small to medium sized businesses around the world. Surado CRM includes all core CRM functionality including Contact and Account Management, Sales Automation, Marketing Automation, Customer Service and integration for a complete 360 degree view. Surado offers specific editions based on size, complexity and regional localization needs. For more information on Surado CRM Online Türkiye, please visit www.Surado.com.tr . For more information about Surado CRM products globally, please visit www.SuradoCRM.com .
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Since 1995, Surado Solutions has strategically positioned itself to capitalize on its expertise in building online, out-of-the-box and large complex solutions to create CRM solutions for companies of all size.