Change the Things You Can is about finally dealing with the difficult people in your life, especially at work. This book contains proven strategies, techniques and inspirations that can help you stay calm, serene and sane even as the world around you is in chaos. Learn to deal with difficult people by improving your communication skills, accessing additional resources, and knowing when it's time to walk away. Find your own path to serenity.
“This book came from a lifetime of making mistakes in trying to deal with the most difficult people in my lifetime,” says author Mike Martin. “It also came to me after writing hundreds of articles about resolving conflict in the workplace, dealing with bullies, and trying to improve the health and wellness of the modern workplace. Many of the situations and possible solutions I have developed relate to the workplace but the problems and solutions will work just as well in the other parts of life.”
CHANGE THE THINGS YOU CAN: Dealing with Difficult People
Author: Mike Martin
Published: June 2011
About The Author
Mike Martin is a freelance writer and workplace wellness consultant. He has written and published thousands of articles about workplace issues for magazines and publications in Canada, the United States and New Zealand. He has worked in human resources for over thirty years and has experience both as a senior manager and a union representative. For the past fifteen years he has worked with dozens of small, medium and large organizations in the areas of workplace intervention and conflict management.
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Change the Things You Can is available for purchase online at the author’s website, BookLocker.com, Amazon.com, BN.com, and other online retailers.
Bookstores should contact Ingram for wholesale orders.
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