In an interview with Capital Economy & Business magazine in Turkey, Mr. Mehmet Ali Akarca, Koç.net General Manager shared how Surado CRM Online features can increase operational efficiencies by providing a comprehensive and secure CRM product delivered online. Key benefits to small business include:
• Integrated & Localized Sales, Customer Service and Marketing features|
• Automation to Help Remind and Communicate with Prospects and Customers
• Easy to Use and Affordable
• No Need to Purchase Additional Hardware or extra Licenses
• 100% Online means that Businesses will Always have Access Anywhere, Anytime
• Automated Backup that Prevents Data Loss
• High Level of Security
• Local Support Teams
“ Now, it is possible for Small Businesses to follow up with their customers closely for 2 TL a day. This will allow them to increase efficiencies and revenues, ” said Mr. Mehmet Ali Akarca, Koç.net General Manager. “ We provide Small Businesses the CRM technology at an affordable price - creating a fair competitive environment. ”
Surado worked closely with Koç.net for more than 8 months to deliver a fully localized product to the Turkish market. In the interview Mr. Akarca emphasized the relationship with Surado was a strategic move that differentiated Koç.net from other telecom providers and this move will help Koç.net achieve its 2011 revenue goal.
“The word is getting out among Turkish small business owners that there are new ways of managing and growing their business using Surado CRM Online Türkiye,” said Sundip R. Doshi, Surado CEO. “With Koç.net's Kobiline portal, Small Business owners will be able to get the most important internet services from one vendor.”
In addition to Surado CRM Online, Koç.net currently provides other online services including domain name registration, email packages, internet connectivity services and other internet services to more than 75,000 small business customers. On the business to consumer side, under the BiRi brand, Koç.net has more than 170,000 customers.
About Surado Solutions, Inc.
Surado Solutions, Inc., founded in 1995, is headquartered in the University Research Park, Riverside, California. Surado celebrates 16 years of CRM Success with on-premise and cloud SaaS CRM product lines for small to medium sized businesses. Having sold CRM solutions in more than 64 countries worldwide in the English language, Surado recently announced localization initiatives including local language support for its Cloud SaaS flagship product, Surado CRM Online. Surado CRM Online is a solution for small to medium sized businesses around the world. Surado CRM includes all core CRM functionality including Contact and Account Management, Sales Automation, Marketing Automation, Customer Service and integration for a complete 360 degree view. Surado offers specific editions based on size, complexity and regional localization needs. For more information on Surado CRM Online Türkiye or to view the entire Capital magazine interview , please visit www.Surado.com.tr . For more information about Surado CRM products globally, please visit www.SuradoCRM.com . ( 951-682-4895)
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Since 1995, Surado Solutions has strategically positioned itself to capitalize on its expertise in building online, out-of-the-box and large complex solutions to create CRM solutions for companies of all size.