Linium ITSM Experts Announce Fusion11 Mini-site for Conference Attendees

Sept. 6, 2011 - PRLog -- Linium announced today that they’re live on the web with a “mini-site” dedicated to their participation at the upcoming Fusion11 Conference (http://www.linium.com/event_mini_sites/fusion). Experts from the Linium team will attend the upcoming Fusion11 (www.SMFusion11.com) conference sponsored by IT Service Management Forum (ITSMF) USA and HDI—to elevate the standards of service management education. Fusion11 attendees will experience acclaimed speakers, respected vendors, business-driven networking, and unparalleled social activities. The Fusion 2011 conference, scheduled for September 25-28, 2011, will be held at the Gaylord National Hotel and Convention Center in National Harbor, MD. Linium’s ITSM expert Drew Hart will present at the upcoming Fusion11 (www.SMFusion11.com) conference, and Linium ITSM experts will be on-hand at booth # 625.

Drew’s session, “Improve Service Desk Capabilities by Leveraging Configuration Management”, session #704, will be held Wednesday September 28th, from 9am to 10am, and will provide insight and design recommendations for how to improve the delivery of your Service Desk by leveraging the inherent capabilities of a Configuration Management Data Base (CMDB) and common federations found in a modern Configuration Management System. Attendees will be presented with design options for operational / procedural integrations, tie-ins with Event Management, a meta-model for the CMDB, incorporation the Service Knowledge Management System, and practical delivery insights based on real-world experience.

Don’t miss Linium's unparalleled ITSM product expertise, world-class service offerings, and award winning custom solutions in the ITSM landscape.  Linium is a natural choice for clients expecting to maximize value from an infrastructure management investment. For more information on how Linium ITSM programs can help your organization, stop by booth #625 or contact Linium at optimize@linium.com.

About Linium
Linium is an innovative, solutions-based IT consulting firm committed to aligning an organization’s business objectives with its IT initiatives. Linium’s expertise includes ITIL and asset management process design, education services, as well as implementation of commercial products, including Hewlett Packard (HP) Business Technology Optimization software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.

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Our solutions are backed by quality delivery, talent and proven methodologies. To ensure successful delivery, Linium has developed a set of proprietary methodologies and frameworks that are designed to be CMM level 5 compliant.