Texas Co-op Teams With CRC For Trade Protection

Sept. 9, 2011 - PRLog -- Sunray, Texas:

Sunray Co-op the grain industry leader in the Panhandle since 1939 has installed a solution from Call Recording Center, LLC, to record their verbal trades on their telephone system in late August, 2011.  This allows Sunray to accurately log trades to avoid any type of dispute, and provide valuable evidence in a court of law if needed.

Sunray says "the system is very easy to use, affordable, and reliable.  Installation was quick and so was user training.  This gives us the much needed protection against frivolous lawsuits.  And as a side benefit we use the recordings for training and quality assurance procedures."

With over 40 years of collective experience in recording, Call Recording Center provides the best of breed solutions for any size contact center any where in the world for any vertical market.  Users are organizations such as public safety, utilities, transportation, credit card and banking services, government contact centers, just to mention a few.

Call recording has long been a lucrative market, especially in the United States and Canada.  Years ago it was initially fairly expensive to record and only Fortune 1000 type organizations could afford to implement these solutions.  But cost has come down pretty significantly over the past two years and now, small to medium size contact centers can afford these systems.  Even contact centers as small as four agents, or up to hundreds can now benefit from call recording.

Also as an option, PC screen recording can be easily added to insure employees can operate business applications in an efficient manner.  The screen recorded videos are synchronized to the audio for a 360 degreee view of customer interactions.

Call Recording Center can be found at www.callrecordingcenter.com