Dan Smith, Managed Services Director at Retail Assist comments: “Being shortlisted in any category at the Retail Systems Awards is a real honour, but being recognised alongside White Stuff as an integral part of their wider IT Department is an excellent achievement for the Retail Assist teams who work on this account.”
“At Retail Assist, we like to form enduring partnerships with retailers. Whilst our average client contract is initially agreed at 4.4 years, the actual duration of client contracts are as high as 11 years in some cases, and contracts have been renewed as many as 9 times with certain clients. We were delighted to win the White Stuff contract over the past 12 months. In the coming years our aim is to see this partnership go from strength to strength.”
Growing year-on-year, the Retail Systems Awards will move to a new location for the 2011 ceremony, the Lancaster London Hotel, in order to accommodate the expected high turnout from the Retail IT sector.
The Retail Systems Awards judging panel is comprised of a number of industry experts, including representatives from Tesco.com and The Book Depository. In the ‘IT team of the Year’ category, the judges will assess the work done by retail IT Departments over the past 12 months, including how they have resolved issues, whilst analysing how the technology employed has helped to create business benefits for each retailer.
The winners of ‘IT team of the Year’ and of an additional 18 categories will be announced on the 26th October. The ceremony will be hosted by ‘Mock the Week’ and ‘8 Out of 10 Cats’ comedian Alun Cochrane.
Retail Assist Limited
Retail Assist is a leading retail-only IT solutions and services company, providing UK and international retailers with end-to-end business applications and services that reduce costs, optimise retail operations and support higher revenues. The company was the first retail-only IT services provider to be awarded ISO20000 accreditation by the BSI.
Retail Assist clients include ASOS, Harvey Nichols, Selfridges, WDF, A|Wear, La Senza, Paperchase, Whistles, Aurora Fashions, Karen Millen, The White Company, Odin Retail, Tec7, Mint Velvet, Jane Norman, REISS, Crew2000, VUE, Signet, Jacques Vert and White Stuff.
With its Retail Solutions Retail Assist excels in developing, integrating, deploying and supporting customised systems. These include its award-winning Merret supply chain solution. Merret is a real-time, multi-currency, multi-channel merchandising, warehousing and stock control solution that covers all areas of the retail supply process. Through working with third parties, Retail Assist also integrates and delivers EPoS systems.
In Managed IT Services, Retail Assist’s proven offerings include 24/365 Help Desk, Technical Services, Operations, Data Centre, Hardware Maintenance and Disaster Recovery. Professional Services cover Retail Business Consultancy and Project Services.
White Stuff www.whitestuff.com
The company was founded in 1985 by Sean Thomas and George Treves, as a venture to sell ‘Boys from the White Stuff’ sweatshirts in bars around the French Alpine ski resort town of Val d'Isère. The founders, keen fans of skiing, initially focused on outdoor garments, including skiwear and fleeces, for men.
Over the following 15 years, the brand grew. It introduced womenswear, set up a home shopping and a wholesale business, and establishing 15 shops. Retail lines were no longer exclusively composed of outdoor clothing, but included smarter casual wear.
In February 2004, Thomas and Treves hired Sally Bailey, ex-Brand Director of Miss Selfridge, as CEO to develop the business. The company expanded rapidly over the next five years and today owns 70 shops, has over 100 wholesale accounts, and operates a sales website and catalogue business. White Stuff was named Draper’s ‘Retailer of the Year’ in 2009 and is one of the Sunday Times ‘100 Top Companies to Work For’.
Its sister label, ‘so glad and very’, shares much of the same DNA as the White Stuff brand but has a unique styling which it describes as ‘dressed down dressing up’.
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