Holiday Inn Ranked Highest in Guest Satisfaction by J.D. Powers and Associates
Holiday Inn is a brand that resonates with consumers world-wide. During one of the toughest economic periods in decades for the travel industry, Holiday Inn has relaunched a brand and prepared for a rebound. With the collective goal being the creation of “Great Hotels that Guests Love”, this award proves that Holiday Inn is well on their way to being the most loved hotel brand in the world!
As announced by Kirk Kinsell in early-August, Holiday Inn along with Hotel Indigo were ranked highest in guest satisfaction among mid-scale full service and upscale hotels, respectively, in the J.D. powers and Associates’ 2011 North America Hotel Guest Satisfaction Index Study.
With an award-winning Holiday Inn & Suites here in Bloomington, this award exemplifies what consumers already know, that the brand is committed to providing exemplary customer service and consistency for guests.
As stated by Michelle Irvin, General Manager for the Holiday Inn & Suites in Bloomington, “This is just another example of how great employees can truly make a company prosper.”
If you’d like more information about this topic, or to schedule an interview with Michelle Irvin, please contact Mary Rzepecki at 309.662.4700 or email@example.com.
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Contemporary, new Holiday Inn located at the Central Il Regional Airport. Award winning services, adjoining full service restaurant and spacious meeting rooms.
Free, convenient parking, IPOD Clock Radios, several restaurants w/in walking distance.