Geomant Sponsors the AVAYA Predictive Dialer System User Group Conference in Las Vegas.

Aug. 26, 2011 - PRLog -- AUSTIN, Texas, August 26, 2011: Unified Communications software vendor Geomant today announced it will be sponsoring the AVAYA Predictive Dialer System User Group Conference in Las Vegas, Nevada, September 19 - 21.

A long-standing member of the Avaya DevConnect program, Geomant offers a range of solutions designed to add value to Avaya contact center environments.

Many of Geomant’s solutions are specifically designed to interface with Avaya’s outbound dialling platforms, Proactive Contact and Proactive Outreach Manager (POM). “Enterprises are expecting more from their outbound dialing platform, and Geomant is delighted to help meet those expectations.” said Carl Ramey, Geomant’s Director for US and CALA. “Our software helps drive increased productivity and improved results, and our customers confirm real, quantifiable financial benefit from deploying our solutions”.

Geomant will be showcasing its Unified Agent software at the conference. This solution delivers a combined agent toolbar for outbound, inbound or blended calls. Unified Agent delivers ‘out of the box’ screen-pop integration between dialer and almost any client application. When combined with Geomant’s Skill Manager, Unified Agent dynamically assigns the blend acquire skill to the agent thereby removing the time consuming need for supervisors to maintain agent blend skills.

“The AVAYA Predictive Dialer System User Group Conference gives us a valuable opportunity to demonstrate our solutions to existing and potential partners and customers across the world” added Ramey.

AVAYA PDS User Group Executive Committee member Alex Demczak commented “this year’s conference is focused on dialer productivity, utilization and reporting and we’re delighted that Geomant is supporting us in developing these themes”.

Geomant will be providing live demonstrations of its software for the duration of the Conference.
Geomant’s software is distributed through a worldwide network of Systems Integrators and Resellers.


About Geomant
Geomant is a well-established, innovative Software Developer and Systems Integrator specializing in Avaya technologies. Geomant has offices across Europe, USA and Australia, and a global reseller network. For more information, visit www.geomant.com.

About Avaya Predictive Dialer User Group
The Avaya Predictive Dialer User Group has a mission to provide a vehicle for AVAYA Predictive Dialer users to increase their knowledge on proper operation, utilization, and maintenance of their systems and other call center solutions in an environment conducive to networking. www.avayapdsusergroup.com

Notes:
All trademarks and copyrights are the property of their respective owners.

Editorial Contact:
Carl Ramey, Geomant Director - US and CALA
+1 512 900 0831
cramey@geomant.com

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Geomant is a well-established, innovative Software Developer and Systems Integrator specializing in Avaya technologies. Geomant has offices across Europe, USA and Australia, and a global reseller network.