Bob Swensen, owner of Total Technology Solutions, founded the company in 1995 with the intent to provide reliable and proactive technology services to allow customers to focus on running their business rather than stress over their technology needs. Today, his team of four network engineers and technicians serves over 60 diverse clients in the Baltimore-Washington corridor ranging from financial firms to healthcare centers to property management firms. The growth of Total Technology Solutions over the years has been steady and strategic with regard to the services offered and the team’s diverse knowledge of systems and software allows them to serve a broad range of clients.
The role of an IT business like Total Technology Solutions is to ensure the consistent, secure and integrated operation of their client’s servers and technology platforms. Whether a customer has 15 computers or 68 computers, Total Technology Solutions works behind the scenes, proactively managing and maintaining computers and servers. The team recognizes that not every business is an IT business and strives to provide customer service in a language the customer understands without compromising the integrity of the technology requirements.
“We decided to submit our small business story to Verizon’s Spotlight campaign because after buying a Verizon tablet and sharing my firsthand experience with a client of how efficient the mobile technology is, that client was motivated to better integrate their own mobile technologies. In addition to the fact that Verizon solutions literally helped us grow the business they also help us manage our business. We use mobile technology every day to help our clients,” says Bob Swensen, president of Total Technology Solutions.
Each of the Total Technology Solutions technicians has a Verizon tablet and relies on it, and Verizon’s service, to remotely access client servers and computers. In its more than 15 years of business, Total Technology Solutions has worked to position itself as a specialist of mobile technology and cloud technology solutions. “Mobile technology is a “have to have” new technology; it lets us and our clients operate proactively,”
The mission of Total Technology Solutions is to enable its clients to become more efficient and therefore more profitable. As a small business owner, Bob Swensen understands the reliance placed on technology and customizes solutions to ensure his client’s systems and software will operate properly, when they need and how they need to be successful.
For more information on Total Technology Solutions, visit http://www.ttsnet.com.