According to Ms Neelu Singh, COO, Ezeego1.co.in, “We realize that a sizeable number of customers prefer to pay offline as either they do not have a credit card or do not want to use the electronic payment option and the only way to tap into this segment is to offer Cash on Delivery facility.”
How does this work? The customer calls the 24/7 customer service number to make a booking and our travel expert will assist the customer with the booking and also provide details on the Cash on Delivery facility. However, the Cash on Delivery booking can be made for bookings when the date of departure is at least four days preceding the date of travel. Once done the Ezeego1 representative will visit the customer and collect the money and hand over the tickets and vouchers.
One of the advantages of this facility is that there will not be any additional charge.
This facility is available across 40 Indian cities including Mumbai, Delhi, Hyderabad and Bangalore. However, a majority of such cities are located in Category II and Category III cities as these places have low internet penetration.
In case of cancellation all that the customer needs to do is to contact the customer care helpline. The refund will be processed via an online bank transfer or cheque, issued on the name of the customer.
Ezeego1.co.in is one of its kind online travel company (meta search) founded in 2006 which offers all travel related services. It offers innovative and interactive features like multi-city international flights booking, instant chat with a flight, hotel or holiday expert, online cancellations, sort hotels by themes, user ratings and the best price on offer for the product.
It is the first online portal to be ISO 9001:2008 certified. It is well known for its low-priced airfares & holiday deals offering the best suited option, making travel deals affordable to those who wish to budget their holiday and make the most of it with the best offers. The travel bazaar showcases attractive offers allowing travellers to choose the right package and making most from the deals. Ezeego1 has recently extended its presence in international markets like Australia and Sri Lanka.
On one hand are the suppliers i.e. the airlines, hotels, tour operators, transporters, insurance companies, the forex dealers and on the other are the customers, both B2B and B2C. The portal offers real time information and transaction capability online. It uses the best technology platform in the Indian travel industry and employs a unique Single Window platform for multiple services. Ezeego1.co.in has strong online and offline fulfillment systems, different modes of delivery and collections, which help cater to the customer in any part of India. The portal has tied up with various payment gateway options.
Ezeego1.co.in is also the first travel portal to have opened a new window for the vast Hindi speaking travel market by launching a Hindi travel portal http://www.hindi.ezeego1.com to book domestic tickets. The booking system and the entire payment option both online and offline are integrated in Hindi, making travel easy and least complicated to travelers who are comfortable with the local language.
Visit us at : http://www.ezeego1.co.in