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Follow on Google News |  Holiday Inn® Ranked Highest In Guest Satisfaction Among Mid-scale Full Service Chains By J.d. PowerHoliday Inn® is ranked highest in guest satisfaction among mid-scale full service hotel chains, according to the J.D. Power and Associates. Holiday Inn-Oceanside Marina contributes to the brand’s overall success
By: Linnet Bautista “This tremendous and prestigious honor is the result of hard work and dedication by Holiday Inn team members across our portfolio, and we want to thank the Holiday Inn-Oceanside Marina for consistently delivering our Stay Real service to guests and contributing to the brand’s overall success,” said Al Reingold, director of brand management, Holiday Inn, Americas. “Our team members in Oceanside are committed to providing high-quality service and accommodations, and we’re proud that they’re a part of this outstanding accomplishment.” To earn the top satisfaction ranking, Holiday Inn outperformed all other mid-scale full service hotel chains in the study, scoring highest in overall guest satisfaction, as determined by seven key measures: reservations; “The Holiday Inn-Oceanside Marina is proud that the Stay Real service our hotel team provides guests has contributed to such a prestigious recognition for the Holiday Inn brand,” said Geoffrey Parkford, general manager, Holiday Inn-Oceanside Marina. “Holiday Inn hotels are specifically designed for both business and family oriented leisure travelers in need of a full-service lodging experience and we continually strive to provide our guests with the welcoming and friendly service that Holiday Inn is known for, every day.” Holiday Inn recently completed a $1 billion global brand relaunch, the biggest ever project of its kind in the hospitality industry. The relaunch includes a renewed focus on quality, improved arrival and welcome features, enhanced bedding and showers, a “Stay Real” service culture and a new and up-to-date look, including a redesigned logo. The Holiday Inn-Oceanside Marina is owned by CJK International Investments, LLC and managed by the Chhatrala Group, under a license agreement with a company in the InterContinental Hotels Group. About Holiday Inn With over 1,200 hotels worldwide, Holiday Inn is the most widely recognized lodging brand in the world. In fact, Holiday Inn was one of the first international hotel brands to establish a presence in China in 1984. Holiday Inn provides the services that business travelers need, while also offering a comfortable atmosphere where all people can relax and enjoy amenities such as restaurants and room service, swimming pools, fitness centers and comfortable lounges. The casual atmosphere and amenities such as meeting and on-site business facilities, KidSuites rooms, Kids Eat and Stay Free programs demonstrate the long-standing commitment of Holiday Inn to serving travelers and have helped to establish the brand as "America's Favorite Hotel." For more information about Holiday Inn Hotels and Resorts, including IHG's new timeshare brand Holiday Inn Club Vacations, or to book reservations, call 1-800-HOLIDAY or visit http://www.holidayinn.com/ About J.D. Power and Associates Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, training, Web intelligence and customer satisfaction. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies. Notes to Editors: IHG (InterContinental Hotels Group) [LON-IHG, NYSE-IHG (ADRs)] is a global company operating seven well-known hotel brands including InterContinental® IHG is the world’s largest hotel group by number of rooms and IHG franchises, leases, manages or owns, through various subsidiaries, a portfolio of over 4,400 hotels and more than 656,000 guest rooms in 100 countries and territories around the world. IHG has more than 1,100 hotels in its development pipeline and expects to recruit around 160,000 people worldwide over the next few years. InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales. IHG offers information and online reservations for all its hotel brands at ihg.com and information for the Priority Club Rewards programme at www.priorityclub.com. For our latest news visit www.ihg.com/ # # # Full Service Holiday Inn Hotel located 800 yards from Camp Pendleton and 700 yards from the beach in Oceanside, CA. 110 Guest rooms, meeting room, pool, and other amenities. End
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