ServiceTab™ is the first affordable, point-of-sale solution for Fixed Operations. Using popular Android and Apple tablet devices, ServiceTab™ delivers mobile Check-in, Electronic Inspection and Service Recommendations through an easy-to-use mobile tablet interface. Additionally, ServiceTab™ provides electronic customer sign-off and automatic DMS integration of new customer and services information. ServiceTab™
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“The mobile revolution has transformed business and consumer expectations,”
With ServiceTab™, an Advisor can check visitors in as they drive up, electronically record walk-around inspection results on the spot, and present and discuss recommended repairs without ever leaving the customer or vehicle. This allows Advisors to spend more face-to-face time with customers and develop a more consultative sales relationship. ServiceTab™
With ServiceTab™ advisors can check-in customers in less than five minutes and update customer contact information in real time. VIN number scanning ensures accurate vehicle identification and data entry. With built-in wireless data and the small size, light weight, and long battery life of today’s tablet devices, dealers can offer curbside check-in, and now, valet service anywhere there is 3G wireless coverage.
Advisors can also record inspection details in real time. ServiceTab™
Once the Electronic Inspection is complete, the service advisor and customer can instantly review inspection findings and service recommendations on the Review screen of ServiceTab™. When the customer is ready to sign-off on the service, capture her signature right on the device’s screen. After Check-in is finished ServiceTab™ automatically pushes new customer and service information to an integrated Dealer Management System. Automatic integration with the dealer’s DMS is provided via certified interfaces for ADP, R&R, Arkona and InfinitiNet.
ServiceTab™ currently delivers Check-in, Inspection and Service Recommendation capabilities through Android devices and will expand these capabilities to the iPad in Q4 2011.
For more information about ServiceTab™ go to: http://www.xtime.com/
Xtime is the leading provider of hosted Customer Relationship Management (CRM) software for automotive service departments in North America. Xtime has enrolled over 3,000 dealerships since the launch of its ServiceCRM™ platform and is the exclusive or preferred provider for many of the leading global automotive manufacturers, including Lexus, Toyota Canada, BMW, Mercedes-Benz, Nissan, Infiniti, VW, Audi, Chrysler, and Hyundai. Xtime is also the trusted choice for many of the industry's leading dealership groups, including AutoNation, Group 1 Automotive, Sonic Automotive, West Herr, Luther, Ferman, and Checkered Flag. Privately held, Xtime's investors include Draper Fisher Jurvetson, Saints Capital, and RPM Ventures. Xtime is based in Redwood Shores, California and can be reached at (650) 508-4300 or http://www.xtime.com.
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Xtime is the leading provider of hosted CRM software for automotive service departments. Xtime is the exclusive or preferred provider for many of the top global automotive manufacturers and the trusted choice for many leading U.S. dealership groups.