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Follow on Google News | Mobiso Powers New Telovations Speech Assist ServiceLyrix Inc., a leading provider of cloud based enterprise communications solutions announced today that Telovations has licensed Lyrix’s Mobiso Speech Enabled Auto Attendant solution to power its new Speech Assist service.
By: Lyrix, Inc. With Speech Assist, users can: dial by voice from office or cell to co-workers instantly -- by simply pressing a preprogrammed button on their desk or mobile phone and speaking the name of the person they are trying to reach. Since the directory is hosted in the 'cloud', users no longer have to continuously sync their mobile phones and other directories when the directory is updated. Access Voicemail -- by simply saying, 'Voicemail,' and the system prompts for user credentials. Connect with the press of a button -- by adding the Speech Assist company directory access number as a one-click soft-key, mobile phone favorite or desk phone direct extension. Create shortcuts to connect -- like 'Operator,' 'IT Helpdesk' or 'Technical Support' to reach company departments without knowing a specific party's name. Ensure safety while driving -- by eliminating the need to fumble through their mobile phone's directory. With Speech Assist saved as a shortcut, users can access their entire directory with the push of one button. “Our customers are always looking for ways to improve their customers’ experience. Lyrix enabled Telovations to add speech recognition capability to our powerful cloud-based auto attendant using our Broadsoft platform and make it even easier for callers to reach the right contact,” said Mark Swanson, Telovations’ Stewart Hampton, Marketing Director at Lyrix, said: "Telovations' Speech Assist is one of the most useful voice services to be offered to the hosted VoIP market to date, enabling Telovations' customers to gain a competitive advantage in the ways they service their customers. This service offering should permit companies to create a "numberless enterprise," Lyrix Lyrix, established in 1995, is an enterprise focused communications- Telovations Based in Tampa, FL, Telovations is a next-generation managed service provider pioneering the delivery of business communications in a Software-as- # # # Since 1995, Lyrix provides the industry’s most accurate speech-enhanced directories. Deployed by the world’s most successful enterprises, Mobiso delivers better business agility while easing the costs of communicating in an increasingly mobile world. End
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