“Shortly after the industry focus on HIPAA’s expanded data privacy rules, most of R&R’s health insurance carriers decided that the best way to protect confidential client information was to never let it leave their system,” reports R&R Insurance Services IT Director Carl Rynders. “The easy answer for those companies was to start ‘sharing’ their email system with R&R and other agents and brokers. What that really meant was R&R employees had to create user IDs and passwords for each of those company’s systems. When those companies sent an email to one of our employees, what really happened was their system sent an email to our employee stating they had to log into their system to read the email. This was time consuming and cumbersome method was good for the health insurance companies, but bad for us! Especially when you consider the number of carriers R&R Insurance represents and the number of different IDs our agents and brokers had to keep track of.”
“On top of the obvious logistical issues,” adds Rynders, “the insurance companies made it almost impossible for us to get a copy of anything for our own files. After a little research we discovered a recommendation for the RPost solution via our membership in the Assurex Global group and we’ve been very happy since implementing RPost several years ago."
The combination of RPost’s Registered Email® service for permanent evidence and receipt of delivery and RPost’s leading email encryption services provides R&R Insurance users with powerful tools to mitigate E&O exposures and ensure compliance with data privacy requirements. In the event of an E&O dispute or compliance audit, these RPost services give R&R users the advantages of legally compliant, auditable records of email transactions and compulsory encryption.
RPost’s secure messaging platform is the insurance industry’s top pick in the Council of Insurance Agents and Brokers Buyers’ Guide for Email Encryption and the recipient of the World Mail Award for Best in Security.
“The RPost services succeed in masking the technical complexities while providing for maximum user flexibility,”
The RPost service does not require any new servers and can be enabled in one minute for any user.
About RPost: RPost® is the global standard for email proof, message encryption and electronic signature services. RPost Registered Email® services enable both sender and recipient to prove, e-sign, encrypt, archive and collaborate across desktop, mobile and online email platforms, with far less cost, time, paper and risk. RPost services are designed for industries such as insurance, financial services, legal, telecommunications, manufacturing and real estate, where the speed of contract execution, encryption or court admissible email records may be a business critical requirement. Recipient of the 2011 World Mail Award for Security, endorsed as the top pick by the 2011 JMBM Corporate Counsel Guide for Converting Contract and Legal Notices to Electronic Delivery and the 2010 Council of Insurance Agents & Brokers’ Buyers Guide for Email Encryption, RPost services are in use in nearly every country in the world, by the U.S. Government through AT&T’s GSA schedule, within Global F500 companies, and endorsed by the most influential American bar associations. RPost, founded in 2000, has been granted 35 patents with worldwide coverage and operates in 8 languages. To contact one of our six global business centers or to register for a no-cost trial, please visit www.rpost.com.
David Wood, RPost Marketing. 310-342-0088, firstname.lastname@example.org
Jessica Hasson, Social Radius. 323-710-3556, Jessica@socialradius.com