Groupware Integration Enhancement, Part 2: Explore Server-side Architecture and Enhancement Options

Aug. 3, 2011 - PRLog -- CRM Expert Posts New Article — “Groupware Integration Enhancement, Part 2: Explore Server-side Architecture and Enhancement Options”.

Dedham, Massachusetts – August 3, 2011

SAPexperts announces a new article, “Groupware Integration Enhancement, Part 2 Explore Server-side Architecture and Enhancement Options” available in their CRM Expert knowledgebase.

This article is a companion piece to “Groupware Integration Enhancement Part 1: Decipher Version 10’s Client-side Architecture.”

If your enterprise is in the process of upgrading to SAP CRM 7.0 Support Package 9, this article will show you how to make the most of version 10 of the groupware integration architecture. The flexibility of SAP standard and non-standard offerings available to you allow for company-specific configuration of business logic. New features allow for you to pinpoint what can be enhanced based on the current groupware architecture.

Bob Croce, product director of SAPexperts comments, “Reviewing both articles allows SAP CRM groupware integration users to understand the overall technical architecture in version 10, as well as what can be done to enrich the program toward your company’s needs.”

The article is written by Hansen Chen, Manager, PMP, PricewaterhouseCoopers.
The article abstract is located at: http://www.crmexpertonline.com/article.cfm?id=5980

About the Authors:
Han (Hansen) Chen is a manager with PricewaterhouseCoopers’ SAP CRM practice. He has more than seven years of experience in the SAP CRM field and has finished more than 10 SAP CRM projects, on most of which he played a technical lead role. His project management experience includes managing more than 10 onsite/offshore developers and managing multiple project development teams in parallel. Han holds a PMP certification and has profound knowledge of CMMI methodology.

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