• Sake House, Blacksburg, Va. (Sushi Bar)
• Paris Inn Restaurant, Wayne, N.J. (Continental Italian Restaurant)
• Sapporo Fantasy Japanese Steak & Seafood House, Greensboro, NC (Japanese Restaurant)
• Kings Family Restaurant & Catering Inc., Newark, N.J. (Family Restaurant)
To determine these 2011 award-winning restaurants, the dedicated team of researchers at CMUS and Talk of the Town News spent thousands of hours analyzing customer experiences through a multitude of resources, including user-review websites, blogs, social networks, business-rating services, and other awards and accolades. Each Restaurant is scored using the CMUS Power RatingsTM. Only those with enough positive feedback, scores, awards and accolades to reach a 4-star to 5-star rating will win the prestigious CMUS Talk of the Town Customer Satisfaction Award.
These award-winning restaurants have earned top honors by providing outstanding customer service, and, most of all, by creating extraordinary memories for their diners. Many have won for two or three consecutive years, demonstrating their commitment to providing the highest levels of customer satisfaction.
The ratings are continually calculated each week, and the new 2011 scores will be posted as they are determined. To see which restaurants have won the CMUS Talk of the Town Customer Satisfaction Award, use the search engine at http://www.talkofthetownnews.com or look for the awards displayed at the winning facilities and on their websites.
About Celebration Media U.S.
CMUS provides companies with valuable information on improving customer care through its publishing division, which produces Customer Care News magazine, and its research department, which provides businesses with information on customer service best practices. This commitment has led to the creation of the Talk of the Town Awards program, which is dedicated to identifying companies that are excelling in high-rated customer service feedback.
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Talk of the Town News, with parent company Celebration Media U.S., identifies companies excelling in positive customer service feedback, and honors them through its Talk of the Town Awards program.