The Automotive Training Institute (ATI), an industry trade and development association, gave Hillmuth’s Clarksville shop a score of 96 of a possible 100 points based on key performance indicators. Located at 12411 Clarksville Pike/Route 108, the facility opened for business in 1996. Terry Mountcastle, an 11-year veteran of the company, manages eight professional staff members.
Hillmuth’s Columbia repair shop, located at 6810 Oak Hall Lane in Oakland Mills, finished among the ATI’s Top Twelve shops in the nation. Hillmuth Certified Automotive was founded in 1978 by brothers Doug and Billy Hillmuth, who continue to run the corporation with members of their family’s younger generation. The company also has repair facilities in Glenwood and Gaithersburg.
“Hillmuth Certified Automotive has a long, long track record of excellent service to their customers,” says Bryan Stasch, ATI director of client fulfillment. “They’re some of the best run shops in the country. Having two shops in the Top Twelve really reflects their professionalism, their outstanding success and their dedication to the industry and their community.” ATI represents more than 1,000 auto repair shops throughout North America and Canada.
The competition for the title of Top Repair Shop starts with 150 of the top-performing facilities from throughout the nation, Stasch explains. The number of contenders is narrowed down as points are awarded for key performance indicators such as sales and marketing efforts, the involvement of the owners in the repair industry and the charitable contributions and humanitarian efforts of the company. The award was presented to Hillmuth Certified Automotive at ATI’s recent Super Conference in San Diego.
“Top Repair Shop in the nation is an honor for our entire company, especially for our Clarksville staff,” says Doug Hillmuth. “We all take great pride in going the extra mile to provide our customers with outstanding service and to repay their support by giving back to the community.”
For more information, contact Hillmuth Certified Automotive at www.hillmuth.com or 443-621-6467.
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