Litescape’s New Enterprise Routing Solution Smartroute Debuts At Cisco Live 2011

July 12, 2011 - PRLog -- LiteScape Technologies, the leading developer of Unified Communications (UC) Applications for Voice over Internet Protocol (VoIP)-enabled environments, today announced the availability of new enterprise routing solution SmartRoute. Watch a live demo of SmartRoute at Cisco Live 2011 July 10-14 in Las Vegas, NV. LiteScape will be presenting SmartRoute as part of Cisco’s Booth.

The first enterprise external call routing application to work with Cisco Unified Communication & Session Manager Enterprise Edition products, SmartRoute enables flexible and secure routing decisions based on rules, phone patterns, presence, location and calendar information. Administrators and users can easily define the routing rules that reflect a variety of business, personal and compliance preferences, all within existing communication structures. SmartRoute is available for web-based, smartphone and email-based interfaces. University of Michigan is among SmartRoute’s beta customers.

Why Administrators Love SmartRoute
•   Control which route the call should use based on the rate (cost) of the call
•   Implement routing rules for both incoming and outgoing calls
•   Calls can be easily routed to a user based on location as determined by Cisco Unified Presence, smartphone location, RFID, magnetic cards, biometric or barcode-based tagging

Why Users Love SmartRoute
•   Set rules to permit, deny or forward calls by simply sending a free-form text email using keywords
•   Update rules in real time based on your calendar's status including “Free”, “Available”, “Busy”, “In a meeting” or “On a phone call”
•   Automatically receive calls to the devices closest to your location

LiteScape has met the growing demand for Unified Communications Applications since 2004, deploying more than 90,000 seats to date. The world´s leading application and infrastructure providers depend on LiteScape to unify their technology within the heterogeneous and multi-vendor UC ecosystem, transforming communications and streamlining business operations. The top professional services firms have deployed LiteScape Technology including more than ten of the largest law firms in the U.S., one of the top five largest international law firms, and the largest public relations agency in the U.S. All LiteScape solutions are available on a subscription basis and for 30-day free trials.

“SmartRoute marks the next significant wave of innovation for LiteScape,” said CEO  Kayvan Alikhani. “We’ve always been ahead of the curve in understanding how our customers use identity management to create more efficient, cost-effective and secure processes. SmartRoute is the first solution to combine rules, phone patterns, presence, location and calendar information into one intelligent app that works on all communication devices.” Read more about the company’s momentous 2011 here.

In addition to debuting SmartRoute at Cisco Live, LiteScape's 3Deep has been selected as one of the new applications for the business tablet Cisco Cius. 3Deep will be available from the Cisco App Store. 3deep powers SmartRoute’s ability to determine a user’s location and manage contact based routing rules via smartphones (Android, iPhone, RIM and Windows Mobile based devices are supported).

About LiteScape Technologies
LiteScape Technologies is the leading developer of Unified Communications (UC) Applications for Voice over Internet Protocol (VoIP)-enabled environments. Offering solutions for the retail, government, financial, healthcare and education verticals, LiteScape enables secure, real-time collaboration comprised of voice, data, and image streams that can be coordinated and simultaneously delivered to various IP devices. Founded in 2004, the company is privately held. Global partnerships include Cisco, Avaya, NEC, RSA, WebEx, Microsoft and many resellers including AT&T and Bell Canada. For additional information, please visit http://partner.litescape.com/