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Follow on Google News | Kampyle and ClickTale Partner to Deliver Next-Gen Customer Feedback AnalyticsKampyle, the leading Feedback Solution provider, announced today its partnership with ClickTale, the industry leader in Customer Experience Analytics, enabling joint customers to make smarter business decisions based on unparalleled insights.
By: Kampyle Kampyle, the leading customer Feedback Solution provider, announced today its partnership with ClickTale, the industry leader in Customer Experience Analytics (CEA). With the launch of this partnership, In-Page Web Analytics based on actual visitor behavior can now be fully integrated with Feedback Analytics. By using Kampyle and ClickTale together, online marketers and site owners are able to further investigate feedback issues, getting to the core of the problem by observing the tracked web movements of feedback providers on their website. Once a visitor has provided feedback, the website owner can simply “playback” This insight provides marketers with a clear understanding of how visitors react to site changes in the users’ own environment, and offers valuable data to uncover usability, conversion and operational issues. More importantly, it allows customers using this integration to identify relevant sessions based on customer satisfaction data, and choose to watch only satisfied or dissatisfied visitors. “This is a mission-critical tool for our customers to increase the value of every dollar spent optimizing interactions with site visitors,” said Dr. Tal Schwartz, CEO and Co-Founder of ClickTale. “We are bringing together the best of web analytics and customer feedback to drive a more integrated approach to optimizing a website’s business performance.” “We are proud to offer our customers a new level of business intelligence,” The joint solution is easy to implement and is available immediately upon request. All it requires is an active Kampyle and ClickTale enterprise account. About ClickTale ClickTale is the industry leader in Customer Experience Analytics (CEA), providing businesses with revolutionary insights into their customers’ online behavior. Over 60,000 businesses rely on ClickTale to optimize website performance, improve usability and dramatically increase conversion rates. ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up. For more information, please visit www.clicktale.com. About Kampyle Kampyle enables businesses to optimize their websites, generate leads and significantly increase their sales. (https://www.kampyle.com/ # # # Kample's unparalleled solutions help customers cash in on their greatest assets - their website visitors - by filling sales funnels with self-selecting, hot prospects. Because of this, we are generating new customers on a daily basis. Kampyle helps companies of all sizes - including Mozilla.com, KPN, O2, Rent.com and B&H - take an active role in listening and interacting with their customers online. The Kampyle methodology provides advanced reporting and analytics and is integrated into a number of business metrics and application platforms. We have partnered with industry leading companies such as Google, Nedstat, Salesforce.com, GoDaddy.com and Constant Contact to extend the benefits of our solutions across multiple business platforms and provide businesses with a complete view of their customers. We customize integrations based on each company's needs. End
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