Announced on Wednesday 29 July in Mayfair, London, the awards recognised both products and users for their innovation in the IT industry. Techworld is part of IDG Communications, the world's largest IT publishing company, and the awards have established themselves as the major infrastructure and networking event in the IT calendar.
Germains is using Highlight to ensure it delivers a world-class network to its multinational organisation spanning eight locations in five countries. Through its established and unique Cloud infrastructure, Highlight delivers immediate benefits to enterprises – from the engineering team monitoring the nuts and bolts of the network; the project team that built the connectivity and monitor the end-to-end performance;
Adam Fairless, IT Operations Manager at Germains says, “With a tool like Highlight, our small team in Norfolk can deliver excellent support across our complex global network. We can ensure the network and our applications work at optimum performance and can prove the high service levels to our businesses. In fact, I’d go as far to say that Highlight is our most valued and important tool in the IT operation.”
As Highlight is delivered via its unique Cloud platform, it also enables the teams in Germains to benchmark their own network and application traffic data across their industry sector. They can ensure they are getting the best deals and that they are performing as fast as their competitors.
Andi Willmott, Business Development Director at NetEvidence adds, “We’re delighted to win this award. We’ve been working with Germains for over two years and during that time we’ve been able to provide a supporting role to Germains’ IT operation, helping them to reflect accurately the services it supplies to its business users and enable them to demonstrate that they have invested wisely and are getting value for money.”
About NetEvidence www.net-evidence.com
NetEvidence has been in operation for over 10 years and works with Tier 1 Service Providers through to boutique VARs. Over 4000 enterprise networks representing 40% of the FTSE100 across 63 countries rely on Highlight to give unprecedented levels of visibility into the performance of their networks and applications.
Highlight is a telco-grade solution reporting on the things customers actually care about, such as expensive, heavy-weight applications that support the business; in a way they can properly understand in management level reporting. For the telco, this enables trust and a solid relationship to be built that gains and retains customers – Highlight reduces customer churn by 4 times.
Highlight is delivered using as Software-as-