The market continues to be small with a few large vendors and overall revenues of a few millions. Despite a number of organizations opting for field force management software, the market continues to see some challenges. High initial cost and absence of large players are few of the challenges slowing its adoption. Overall it is expected to witness a moderate growth rate.
TechNavio’s “Field Force Management Software Market 2010 -2014” report has been prepared based on an in-depth study of the market along with inputs from various experts. The report contains market and vendor landscape supported by drivers, restraints and trends. It also contains a Porter’s five force analysis, usage scenario and an analysis of key vendors in the market.
For the purpose of this report field force management software has been defined as software which combines functions like CRM, work order management, invoicing, information gathering and customer database maintenance, to offer an integrated solution for companies which send its employees or technicians to field or on-site, which in turn helps to improve productivity.
Table of Contents:
1. Executive Summary
2. Introduction
3. Market Landscape
4. Vendor Landscape
5. Buying Criteria
6. FFM Software Market Growth Drivers
7. Drivers and their impact
8. FFM Software Market Challenges
9. FFM Software Management Market Trends
10. Key Vendor Analysis
10.1 ClickSoftware Technologies Ltd.
10.2 Oracle-Siebel
10.3 Astea International
List of exhibits
Exhibit 1: Overall Field Service Management Market Size (2010 – 2014)
Exhibit 2: Revenue Mix
Exhibit 3: Market Share by Geography
Exhibit 4: Market Share by Customer Segments
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