PRLog - June 28, 2011 - COLUMBUS, Ohio -- When the Juniper family opened Three-C Body Shop in 1956, it was a typical business of its time. The small, 1200-square foot shop provided collision repair services to west and southwest Columbus residents, doing about $100,000 in business per year. As time went by, however, it became obvious that Three-C Body Shop was anything but typical.
Three C Body Shops
In the late 1970's, the company began to capitalize on its reputation for excellent customer service, and the result was impressive growth. Major additions and renovations at the 1469 Harrisburg Pike location took place in 1978, 1984, and 1990. In January, 1994, the company opened its headquarters, and main repair facility, at the corner of Briggs Road and Harrisburg Pike. Following expansions in 1995 and 2002, Three-C's home office is now a 13-acre campus.
Chillicothe is home to an additional Three-C repair facility, with Collision Claim Centers located conveniently in Reynoldsburg, as well as North Columbus at Route 23 and Lazelle Road.
The firm has also invested heavily in state-of-the-
Even more outstanding, though, is Three-C's refusal to concentrate on price in a highly price-motivated industry. "We just don't believe that the cheapest job is necessarily the best job," says Company President Bob Juniper, Jr. "Our focus is on providing the finest in collision repair services, and on setting the standard for customer service in our industry." It was this philosophy which led Juniper to create his now well-known, but still somewhat controversial, marketing strategy which positions Three-C as Central Ohio's "Direct Repair Alternative."
"Our customers expect the finest in collision repair," says Juniper. "That's what we promise...and it's what we deliver. My mission is to deliver it as easily, efficiently, and cost effectively as possible."
OUR REPAIR PROCESS
The Customer is Concern Number One
Upon arrival, your damaged vehicle will be thoroughly inspected and a primary damage analysis will be finalized and extended to your insurance company.
With your approval and authorization, the damaged portion of your vehicle will be disassembled and that area, along with the rest of the vehicle, will be re-evaluated for hidden damage. If a supplemental damage analysis is required for hidden damage, Three-C Body Shop will facilitate approval of this supplemental amount of repair work with the insurance company.
The Insuring Party is Concern Number Two
Over 50 years of experience "insures" your policy holder of receiving the best collision repair in the Midwest.
More importantly, a full justification, line-item damage analysis will provide the assistance necessary in settling even the most complex claim. Communications are enhanced by positioning Three-C Body Shop as the liaison among all parties concerned.
By placing Three-C Body Shop at the apex of this communication triangle, the customers are guaranteed of receiving expedient, thorough repairs within a competitive budget acceptable to all parties.
The Referring Party is Concern Number Three
Whether you are the "originator of sale" of the vehicle, a previously satisfied client, or an insurance agent, Three-C Body Shop's professional, courteous staff will reinforce your decision to recommend us in the first place. Taking your recommendation and ensuring that it results in a very satisfied customer is our primary objective. Three-C Body Shop takes pride in knowing that you have placed your trust in us.
When your damaged vehicle arrives, we will immediately put the "wheels" in motion. Assisted by the newest computer software, our estimators will carefully identify each damaged component of your vehicle, enabling us to provide an accurate, thorough estimate to submit to your insurance company. Then we will immediately help you make alternative arrangements for you own transportation.
Upon approval of the initial estimate by your insurance company, we take yet another hard look at the damage to your vehicle. The damaged area is disassembled and re-evaluated for hidden damage. And any vehicle that is suspected to have structural damage or frame damage is measured by one of our state-of-the-
If any additional hidden damages are found though this in-depth evaluation, the insurance company will be immediately notified and arrangements will be made so that your vehicle will by returned to its pre-accident condition.
To ensure proper fitting, Three-C Body Shop technicians use multiple pulls to correct the impact damage to your vehicle. The pulling process is continuously measured by a computer system known as "The Genesis." The Genesis is an electronic measuring system which utilizes an intricate series of laser beams to accurately measure each movement. The Genesis computer then analyzes the measurements and show our technicians exactly how to correct the damage to factory tolerances.
After the frame of your vehicle has been corrected to pre-accident condition and within factory tolerances, we can correct or replace all other damaged parts. But unlike many body shops, Three-C uses Original Equipment Manufacturers' parts with your insurance company's approval. Using substandard parts can put the condition of the car in jeopardy.
After all of the body and frame damage is corrected on your vehicle, we will apply two to three coats of the finest quality, catalyzed, urethane primer surfacer. The primer meets or exceeds all manufacturer specifications for paint preparation and is applied in a clean, quality-controlled environment. This helps to ensure that the repair is invisible.
When the surface imperfections have been removed and the vehicle is ready for refinishing, the next step is to mix the proper color for your vehicle. All of our color mixing is completed inside our own facility with two PPG touch Mix Computer systems. The computers show the correct amount of pigment to add to the formula to guarantee a good color match. The computer even has shading tips for your custom-color match needs.
Your vehicle is now ready for paint-prep in one or our down draft preparation stations. The preparation includes everything from sanding the surface to the affected panels to masking and cleaning your vehicle.
After the surface of your vehicle has been properly prepared and the color properly prepared and the color properly mixed, it is time to begin the refinishing process in one of the country's best-equipped refinishing departments.
Our Life-time Guarantee
THREE-C Body Shop, Inc. is a family-owned business which has been in operation for over 50 years. We believe that we have some of the most skilled craftsmen in our industry. We use the finest automotive parts and paints. We strive for the highest quality repair work.
To show our commitment to quality we offer a Limited Warranty against any defect in materials or workmanship for as long as you own your vehicle. If any repair made by Three-C fails (barring misuse, accident or subsequent repair by anyone other than Three-C Body Shop, Inc.) within the specified warranty period, Three-C Body Shop, Inc. will replace the defective materials or repair any defective workmanship at no charge upon presentation of a validated invoice by the customer.
~ I'm really satisfied 3-C did a great job it looks great everyone was very nice plus helpful.
~ It was just a mirror but the service and fast work and the repairs were great. I will be back again if needed.
~ This was so easy. I dropped my car off and picked it up when it was done. 3-c took care of my rental and the insurance company and repairs - nice!