AtHomeNet closed their 200,000th case earlier this year and announced the milestone on their company blog, AtHomeNet 360, and posted updates on other social media websites including Facebook and Twitter. Salesforce was notified about the important milestone in AtHomeNet’s history, and selected the company to be showcased on their website as a success story.
“We have utilized Salesforce in almost every aspect of our business, from the management of support cases and the distribution of our monthly newsletter with the Salesforce application, Vertical Response,” said AtHomeNet Founder and CEO, Susan Sanders. “Our business has doubled with the help of this powerful solution.”
The case study, available on Salesforce.com, details the ways that AtHomeNet utilizes Salesforce for their Sales and Support efforts, presenting the problems the company faced prior to implementing the system and the solutions that Salesforce was able to provide. “The results have been dramatic. We’ve increased our sales revenues almost 30% over the past 2 years, and saved time and money through efficiencies Salesforce has provided us from travel with the Arrowpointe application to Microsoft Outlook integration,”
AtHomeNet has experienced rapid growth this year including several new employees, and plans for a larger office space in the near future.