emailtopia’s Response Manager Now Supports Google Gmail for Business

June 23, 2011 - PRLog -- Organizations running Google’s Gmail for Business are now able to use emailtopia’s Response Manager to route, track, audit, and report on their customer service emails. The flexibility of emailtopia’s solution (http://emailtopia.com/index.php/products) allows customers to continue using Google’s corporate hosted email service unchanged, while leveraging emailtopia’s Response Manager to dramatically reduce their email response times for customer inquiries.

Google Apps (including Gmail for Business) have helped more than three million businesses of all sizes, in various industries around the world, save time and money, while improving how they work together securely. Gmail for Business affords organizations such benefits as 25 GB of email storage for each employee, the ability to securely use other Google Apps such as Google Calendar and Google Documents, and the option to use a Microsoft Outlook user interface.

emailtopia’s ability to service companies using Google’s Gmail for business Mail Servers demonstrates the flexibility of their product. emailtopia’s email management solution, Response Manager, works with all existing corporate mail servers and supports industry standard mail protocols such as POP3, IMAP and SMTP. The integration with Gmail for Business is very secure and utilizes standard SSL enforcement for secure HTTPS access.

“The versatility of Response Manager is one of the strengths that makes it an excellent fit for a wide range of organizations,” says emailtopia President and CEO Mike Senechal. “Response Manager’s broad host of email management features including Automatic Message Assignment, and Reporting, gives organizations the tools they need to deliver first-rate email customer service”.

About emailtopia

Headquartered in Toronto, emailtopia is a leader in providing quality email solutions for global enterprises. The flagship product, Response Manager, is in use at such corporations as ING Direct, Consumer Cellular, Broadway.com and The Knot. To find out how Response Manager can help your company improve its customer service, contact info@emailtopia.com or visit http://www.emailtopia.com.