This program offers up to almost 21 free services , which include original photos with no watermarks, personal account manager, 365 day customer support, special artwork, customized product requests, priority order-fills, advance new product notice, stock level notice, receive weekly package full of product samples, special gifts, product photos with custom logo, original product videos, priority Email support based on level, faster processing times based on level, auto-upgraded membership etc.
“This is a totally free program. Our customers don’t need to pay for services in it. Our system will automatically divide them into five levels according to their spending history. The more they have purchased from us, the more they will benefit. All we do is for their benefit,” stated by Celia, Director of Public Relations of SW-Box.
SW-Box classifies customers into five levels. They are Copper, Bronze, Silver, Gold and Platinum . Customers of different levels have different price discounts , which gives distributors more margin and advantages. Once customers have registered on SW-Box, they are on Copper level, and have the right to access some services already.
“We want to express thanks to our loyal customers. Besides saying this, we want to put it into action. This program requires plenty of work, and it’s non-profitable. But we support it all the way ever since the moment it was proposed,” said by the General Manager of SW-Box.
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Cellphonezone Ltd., also known as SW-Box Limited, is one of the largest wholesalers in China for mobile phone accessories and cool gadgets. As a one-stop online sourcing destination, SW-Box offers a great variety of iPhone, iPad, iPod and BlackBerry accessories and repair parts. It possesses the highest quality products in this industry online, getting great feedback on Resellerratings.com. Its efficient work flow ensures a quick delivery for all products. Thanks to their efforts, Alibaba.com's factory audit division has certified it as a top notch company that customers can depend on.