The Automotive Education & Policy Institute (AEPI) is collecting legal case materials from actions involving recovery for collision repair services and needs your help. Beginning immediately, the AEPI asks attorneys, consumers and collision repair professionals to get in touch with information about lawsuits, arbitration, or appraisal matters that sought to obtain payment in full for professional collision repair services from insurers or at-fault parties.
“Too often we hear of situations in which an insurer flatly refuses to pay reasonable rates or for activities that the professional repairer has determined to be necessary for the safe and proper repair of a customer’s vehicle. In the current economic times, many consumers simply cannot afford to pay for those repairs themselves and take their insurers to court for reimbursement,”
To document these issues and inform attorneys, judges, and consumers of the frequency of occurrence and results of other cases and rulings, the AEPI created the “Legal Cases” section of its website. Located at http://autoepi.org/
AEPI needs the help of the community to discover that these cases or hearings took place. “Most of these decisions come from small claims matters,” Eversman explained. “They don’t get reported to any of the national legal databases where they are readily accessible, but these decisions can be important and influential. We just need to know about them so the AEPI can track down the materials for posting.” Anyone with knowledge of lawsuits, arbitrations, or appraisal hearings on collision or glass repair payments should contact the AEPI via email at firstname.lastname@example.org and include “Legal” in the subject line.
The Automotive Education & Policy Institute is a non-profit organization established to assist consumers to understand motor vehicle safety, insurance, repair, and related issues. It also assists motor vehicle repair professionals to understand and fulfill their obligations to consumers. More information about the Automotive Education & Policy Institute is available at: http://autoepi.org. This project is made available through a grant by the Alliance of Automotive Service Providers.
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The Automotive Education & Policy Institute assists consumers in understanding their rights and issues related to motor vehicle safety, repairs, insurance, warranties, and other matters affecting motor vehicles. This non-profit also assists repair professionals to comply with obligations of state and federal consumer protection laws.