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Follow on Google News | Social Media and Homeowners AssociationsYouTwitFace – Social Media and How it Relates to Your Homeowners Association
How does this relate to community associations? http://www.flipdocs.com/ Social media outlets may be attractive tools for an association to consider as part of what could be called an “open-door policy”. They are another means of conveying important information, but they also invite participation and overall community-building. These platforms are great for shooting out bits of information quickly: meeting date reminders, spotlights on successes, community event headlines, to mention a few. Some platforms also allow a forum for member questions, comments, and relevant postings. And, these types of platforms may entice participation from those members who appreciate the ability to instantly post on the go … but that is exactly where an association could get into trouble. What if a member or director posts, tweets or blogs a false, offensive or libelous statement? Or a director posts confidential information? So what should an association do if it wishes to create a social media profile? A good first step is to adopt a social media policy. The policy should include: who gets to view and/or post on the site, the kinds of messages allowable and prohibited that repeat offenders will be blocked, and that the Board may remove offensive, false or potentially libelous posts. And, it’s best to keep posts informational; Social media hubs are becoming an increasingly visible part of an association’ Source: http://www.communityassociationmanagement.com # # # Riverside is a full service HOA and condo association management company serving metro Atlanta. Riverside leads the industry in customer satisfaction and is the fastest growing HOA and condo property management company in Georgia . End
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