1. Latest News
  2. Submit Press Release
  1. PR Home
  2. Latest News
  3. Feeds
  4. Alerts
  5. Submit Free Press Release
  6. Journalist Account
  7. PRNewswire Distribution

TeleFinity joins Aastra Approved Partner Program A2P2

TeleFinity, the leading telecom solutions provider based in Jordan, today announced that it has joined the Aastra Approved Partner Program A2P2 as Qualified Member. Compatibility and interoperability testing have been successfully completed.

 
 
Logo A2P2 Qualified
Logo A2P2 Qualified
PRLog - Jun. 13, 2011 - TeleFinity joins Aastra Approved Partner Program A2P2

TeleFinity, the leading telecom solutions provider based in Jordan, today announced that it has joined the Aastra Approved Partner Program A2P2 as Qualified Member. Compatibility and interoperability testing have been successfully completed for LogFinity™ IP 2.2 and LogFinity™ Ent 2.2 Call Recording Solutions.

LogFinity call recording solution is a complete, intuitive, robust and scalable solution that addresses recording needs of multi-sites/multi-servers businesses, providing total resilience and operational flexbility. A solution that gives organizations the power to record in high-volume environments.

LogFinity is a centralized server solution, where the telephony servers will store, compress, encrypt and save each call conversation on the Storage Server. At the same time it saves calls information on the Database Server, which enhances calls search.

Ideal to be used for legal recording, quality monitoring, dispute resolution environments like banking & trading and call centers, LogFinity also allows immediate evaluation and assessment of agent's performance; by monitoring calls while the conversation is taking place and being recorded in all the servers at the same time without the need to run more than one single application.

LogFinity comes in two flavors (Enterprise and IP) capable of capturing and recording calls in traditional telecom as well as in Voice-over-IP (VoIP) enterprise networks.



“The LogFinity IP 2.2 and LogFinity Ent 2.2 solutions have been tested comprehensively in our labs and have been verified at several customers’ sites in the field. We can confirm that they meet all requirements to be used as qualified products with Aastra MX-ONE version 4.1 Communication Manager”, says Marcus Junthe’, head of product management and support at Aastra Middle East & Africa.

Waseem Al-Ghanem, CEO of TeleFinity concludes on this partnership: “We are happy to have our products tested with one of the leading manufacturers in Enterprise IP Telephony – Aastra, who was recognized by Network World Middle East as the Enterprise telephony vendor of the year 2011”. Al Ghanem adds: “ Our solutions were tested in traditional (TDM) environments as well as in IP and SIP environments”

About TeleFinity
TeleFinity is a global leader in providing the next generation computer telephony solutions with its commitment to invest on R&D, it delivers state-of-the-art, robust, reliable, scalable and cost effective products, in the sector of telephony communications. We develop, integrate, deploy and support pre and post sales solutions that help businesses become more efficient and effective, in a wide range of industries including: Contact Centers, telecom/IT, banking/finance, government, healthcare, insurance, hospitality, transport and others. For more information please visit www.tele-finity.com 
   
About Aastra Application Partner Program (A2P2)
The Aastra A2P2 Partner Program helps enriching strategic partners solutions using the power of Aastra’s communication platforms. The Aastra Application Partner Program is designed to:
·   Provide all necessary information to integrate the partners’ application with Aastra communication platforms
·   Provide consulting on how to use the full functionality of Aastra equipment
·   Validate (by testing and verification) the partners’ solutions to assure that mutual customers can buy a reliable solution
About Aastra Telecom Middle East

Aastra Telecom Middle East is the Middle East & African business unit of Aastra Technologies Limited, (TSX:“AAH”), a leading company at the forefront of the enterprise communication market. Headquartered in Concord, Ontario, Canada, Aastra develops and delivers innovative communications products and applications for businesses. Aastra’s operations are truly global with more than 50 million installed lines around the world and a direct and indirect presence in more than 100 countries. Aastra is entirely dedicated to enterprise communications and offers one of the most complete portfolios of unified communications solutions individually tailored to satisfy its customers’ requirements. These range from feature-rich call managers for small and medium businesses and highly scalable ones for large enterprises, integrated mobility, and call centers solutions to a wide selection of terminals. With a strong focus on open standards, Aastra enables enterprises to communicate and collaborate more efficiently. For additional information on Aastra, visit our website at www.aastra.com

Photo:
http://www.prlog.org/11538703/1

--- End ---

Click to Share

Contact Email:
***@tele-finity.com
Source:Media
Industry:Telecom, Technology, Software
Tags:logfinity, aastra, telefinity, call center, recording, agent, cybertech, nice, asc, Globitel
Shortcut:prlog.org/11538703
Disclaimer:   Issuers of the press releases are solely responsible for the content of their press releases. PRLog can't be held liable for the content posted by others.   Report Abuse

Trending News...



  1. SiteMap
  2. Privacy Policy
  3. Terms of Service
  4. Copyright Notice
  5. About
  6. Advertise
Like PRLog?
9K2K1K
Click to Share