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Follow on Google News | Green Marketing Expert, Jacquelyn Ottman's Keynote Sets Tone for Sustainable Brands '11Jacquelyn Ottman Challenges Industry to Take the Reins in Moving Sustainability Forward in Consumer Sector, Declares Greenwash a Mere Symptom of Real Problem in Opening Keynote at Sustainable Brands ’11
By: J. Ottman Consulting Ottman, author of the recently released The New Rules of Green Marketing, challenged the audience with specific steps to build the holistic support it needs from retailers, government, and especially consumers in moving sustainability forward. Reflecting insights from her book, Ottman stated the required steps are: · Marketers who are more knowledgeable about the technical subtleties of greening one’s processes and products; · Retailers and government who can enforce the FTC Green Guides and ensure that claims made on products and packages at the shelf are not misleading; · Industry self-regulation, via bodies such as the National Advertising Division of the Better Business Bureau; · Products that address all life cycle stages; · Products that can sell themselves without the use of clichéd imagery and green claims; and · Engaged consumers who can make more informed choices among competing “green” and “brown” products and who can share responsibility for impacts during product use, after-use (recycling, reuse), and disposal. Ottman also offered several success strategies for engaging consumers, among them: · Provide easily understood feedback (e.g., Toyota Prius dashboard); · Peer pressure (e.g., comparative electricity usage and “smiley faces” on utility bills); · Visualize life cycle impacts · Provide total lifecycle costs (e.g., the new fuel economy labels that include fuel costs in addition to greenhouse gas and smog ratings); · Make the learning process fun, (e.g., the quizzes and games offered by RecycleBank) “Research shows consumers are ready and willing to do more about sustainability, but they don’t know how, Ottman concluded, “So let’s teach them!” A broader view of her presentation is available in a downloadable ‘green paper’ entitled, “Moving Sustainability Forward: A Road Map for Consumer Marketers” at her firm’s website http://www.greenmarketing.com About Jacquie Ottman: Considered the nation’s foremost expert on green marketing, Ottman is a sought-after speaker and author of four books on green marketing. Her newest book is The New Rules of Green Marketing: Strategies, Tools, and Inspiration for Sustainable Branding (Berrett-Koehler, 2011). It is being hailed as “The New Green Marketing Bible” and “a must read for all marketers.” http://www.greenmarketing.com/ After spending over a decade in major NYC advertising agencies learning the marketing ropes from the likes of Procter & Gamble and Ralston Purina, in 1989, Ottman founded the New York City-based J. Ottman Consulting, Inc. and pioneered green marketing. Her goal: apply her finely-honed consumer packaged goods skills, her creative bent for dreaming up new products, and her strategic instincts to the solving the toughest issues involved in meeting consumers' needs sustainably. Over the past 23 years, she and her team have helped more than 60 Fortune 500 businesses and various U.S. government labeling programs (including U.S. EPA's Energy Star and the USDA's new Certified Biobased label), develop concepts for exciting new products, and create strategies for reaching green consumers, while minimizing the risk of backlash. Contact: Susan Ditz on behalf of J. Ottman Consulting, Inc. susan@ End
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