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Klick2Contact secured venture funding for sales expansion

Klick2Contact, a European provider of Live Help services for e-commerce websites, today announced that it has closed a first round of financing from a premier Central European venture capital firm, Credo Ventures.

 
Klick2Contact.EU
Klick2Contact.EU
PRLog - Jun. 5, 2011 - LONDON, U.K. -- Prague, May 17, 2011 – Klick2Contact, a European provider of Live Help services for e-commerce websites, today announced that it has closed a first round of financing from a premier Central European venture capital firm, Credo Ventures. The investment proceeds will be used to support the company’s growth initiatives, continue to enhance its product offering, and strengthen sales activities in UK, Western Europe and CEE.

Klick2Contact offers an innovative hosted - suite of applications designed specifically for e-commerce retailers to help them interact with customers in real-time, decrease website abandonment, and increase sales conversions. Klick2Contact’s platform is a full-featured system that brings above industry standards to both Western and the rapidly growing and under-served CEE e-commerce markets. Numbers from customers using the service demonstrate that the Klick2Contact has an immediate effect of helping customer´s complete orders that they would otherwise not have completed. With its broad product portfolio including Klick2Call Back, Klick2Chat, Klick2Video, and other collaboration tools, the company has the potential to revolutionize the CEE e-commerce landscape. Besides its UK office which handles Western European Customers, Klick2Contact plans to open new offices in in the CEE region in order to better serve local businesses

Commenting on the investment, Graham Pollard, Chief Executive Officer of Klick2Contact said: “Having already established Klick2Contact a company with an innovative Live Help solution to help businesses increase their online sales I am delighted to have secured this funding from Credo which will help us provide an even better service to customers across Western, Central and Eastern Euirope. .”

Xxx of Studio Moderna a leading e-commerce and direct to consumer platform in CEE, who have been using the service via their Romanian brand Top Shop (www.top-shop.ro) commented “We were delighted with the Klick2Contact service almost from the minute we started using it. It was very quick to implement and it produced instant positive results by adding completely new incremental sales – and has continued to do so month on month since those early days.”

Jan Habermann, Partner at Credo Ventures, commented: “We are very excited about investing into Klick2Contact. The company has an excellent product that proved to bring value to its customers and we see lots of opportunities for expansion in the region.”

For more information about Klick2Contact, visit www.klick2contact.eu

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About Credo Ventures
Credo Ventures based in Prague, Czech Republic is a venture capital firm established in 2009 with the goal to become a premiere venture capital firm investing in early stage companies in the fields of Internet, IT and Health in Central Europe. Credo Ventures believes in entrepreneurship and the ability to take Central European projects and companies from zero to the global success. Credo Ventures established strong international relationships; its Advisory Board is headed by technology visionary and investor Esther Dyson and its Investment Committee Chairman is Markus Pedriks, a PE/VC industry veteran. More information can be found at www.credoventures.com or through inquiries to info@credoventures.com.

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For press inquiries please contact at Credo Jan Habermann, Partner of Credo Ventures:
Lomnickeho 7/1705, Prague 4 | mob +420 724 159 884 | email habermann@credoventures.com | skype janhabermann And at Klick2Contact, Marketing Director Ross Sampson mob +31 6 48266368 email ross@klick2contact.com
Skype rosssampson

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Klick2Contact – We provide a flexible suite of live help services that helps Increase your online sales, Decrease basket abandonment and communicate with your customers and potential customers through real time chat, call back and collaboration.

Photo:
http://www.prlog.org/11526375/1

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Contact Email:
***@klick2contact.eu
Source:Klick2Contact EU Ltd
Phone:+44 (0) 845 434 8162
Zip:EC1Y 1AA
Location:London - London - United Kingdom
Industry:Business, Consumer, Technology
Tags:live support, help desk, support software, support live support, help desks, e-commerce software, live help, crm software
Shortcut:prlog.org/11526375
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