Communications Basics, from Edcomm Banker’s Academy, teaches employees to communicate effectively for the organization. The course begins with the foundation of communication and its importance, and then moves on to essential communication skills: verbal skills, asking and answering questions, non-verbal communication, giving feedback and listening. Finally, participants learn how to apply these communication skills in specific professional settings, including sending emails and talking on the phone.
Communications for Managers and Supervisors, from Edcomm Banker’s Academy, teaches mid-level managers and supervisors how to effectively communicate with their teams. The course begins with an introduction to supervisory communications and communication channels and then covers how to effectively conduct meetings, give presentations and send correspondences to meet the goals of the organization.
For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.
The Edcomm Group Banker’s Academy is a 24-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker's Academy (www.bankersacademy.com)
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001