Local Appliance Company expands business by mixing old school service with new school technology.

May 27, 2011 - PRLog -- Albuquerque, New Mexico:  Ortega’s Appliance Services continues to grow rapidly in business, technology and publicity. As they maintain their top position on the list of ‘Most Referred Businesses in the Metro Area,” Ortega’s Appliance Services announces their expansion of services by using technology to widen their market and give customers a better, more productive experience.

Technician now use laptops in the field and on service calls, having the most current information literally at their fingertips.  “In order to save the customers time and money,” say Manny Ortega, owner of Ortega’s Appliance Service, “our technicians can now look up and order service parts on the spot, get service tips on manufacturers’ product line and schedule appointments.”  Manny adds, “Having the first interactive on line scheduling program in NM allows customers the freedom to schedule their own appointment without picking up the phone.”  The company is now run more efficient by using a specialized business management program that has been designed specifically for the appliance industry.

With customers dating back to 1975, Ortega’s Appliance Service realized very early that their customers are tech savvy and know what they want and need.  
This information helps them to keep the old fashion customer service standard using the new technology to refine and master their skills, making them leaders in the industry.

Using technology allows Ortega’s Appliance Service to expand it’s business to the surrounding areas including Rio Rancho, Bernalillo, Placitas, Corrales, West Side, Ventana Ranch, Taylor Ranch, NE Heights, North Valley, Los Ranchos de Albuquerque, Four Hills and Paradise Hills.

# # #

An IT Consulting firm in the Metro-Detroit area that is known for high qualtiy production of graphics, websites, hard / soft copy material and customer service.