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Xceed Ranks in the Global Outsourcing 100 for the Year 2011

Xceed ranks in the annual Global Outsourcing 100® list by the International Association for Outsourcing Professionals® (IAOP®) for the third consecutive year.

 
PRLog - May 15, 2011 - CAIRO, Egypt -- Xceed ranks in the annual Global Outsourcing 100® list by the International Association for Outsourcing Professionals® (IAOP®) for the third consecutive year. This list identifies the best outsourcing service providers across the globe, that have demonstrated their expertise to, deliver notable business solutions and made significant contributions to the industry through thought leadership.

The 2011 Global Outsourcing 100® ranks the world’s best outsourcing service providers through an evaluation process designed to replicate the process that customers use when selecting providers. The evaluation is conducted by an independent panel of judges led by IAOP Chairman Michael F. Corbett and included key independent outsourcing gurus performing the assessment with the required due diligence. The final ranking is based on a weighted average of size and growth rate, customer references, demonstrated competencies and management capabilities of each company and for the first year all companies were judged together regardless of their size.

IAOP Chairman Michael Corbett and Chair of the judges’ panel remarked that “The companies on The Global Outsourcing 100 and The World’s Best Outsourcing Advisors lists are proven leaders and rising stars. They are the companies you want to partner with to achieve success and better outsourcing outcomes.” The ranking is published in the special feature of the Fortune 500 issue of FORTUNE® magazine.

Despite the fierce competition this year, Xceed managed to be included in the Global Outsourcing 100® ranking for the 3rd consecutive year due to the successful leadership of its executives as well as the efforts of its employees. Dr. Adel Danish, Xceed Chairman & CEO, commented “This is a big achievment for us and it should be attributed to our employees who are the cornerstone of Xceed and the reason for its success as they strive at every step to mantain our quality centric organization with a focus on client satisfaction. ”

About IAOP
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 110,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit http://www.iaop.org

Kimberly Maneeley, IAOP Director, Marketing & Communications
+1.845.452.0600, ext. 104
kim.maneeley@iaop.org

About The Global Outsourcing 100
The International Association of Outsourcing Professionals® (IAOP®) is in its sixth year of compiling its annual ranking of the world’s best outsourcing service providers and advisors – The Global Outsourcing 100. As part of The Global Outsourcing 100, IAOP also introduced a new list in 2009, The World's Best Outsourcing Advisors.

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today’s leaders, but tomorrow’s rising stars.

The World's Best Outsourcing Advisors is geared specifically to companies that are outstanding global outsourcing advisors and consultants. In addition to being part of The Global Outsourcing 100, the new list of advisors ranks the top consultant, legal and related advisory firms globally, and is a valuable reference tool for companies needing expert advice and guidance with their outsourcing projects.

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Xceed is a global provider of quality, multi-lingual Business Process Outsourcing (BPO) services. We offer integrated customer care, technical support and associated back-office processing to commercial and governmental clients worldwide.
Xceed was established in 2001 to serve as the IT arm of Telecom Egypt with a client base of more than 11 million subscribers. Since then, Xceed has developed into a global provider of BPO services, with multi-sites at multiple locations. Xceed serves to be one of the largest contact centers in the Southern Mediterranean Region.
Xceed currently has four (4) sites within Egypt with its head quarters located in Cairo’s technology park, The Smart Village. Xceed has an additional contact center, geographically and culturally proximate to Europe, at Morocco's technology park, “CasaNearshore Park”.

Rabab Hassan, Marketing Communication Manager
Tel.: + (202) 3 776-3027
Fax: + (202) 3 776-3001
Email: Rabab.Hassan@xceedcc.com
www.xceedcc.com

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Location:cairo - Cairo - Egypt
Industry:Business process outsourcing
Tags:xceed, xceed contact center, contact center, call center, Outsourcing, offshoring, bpo, business process outsourcing
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